Please advise your readers that not all accident claims are spurious or fraudulent.

I run a firm of Solicitors that brings injury claims arising from motor crashes. I share your desire to prevent fraudulent claims, and would like to assure your readers that all good firms do actively...

You can actually transfer a registration from a written-off vehicle.

There are a couple of errors in your reply about transferring a reg from a crashed car. Firstly, you wrote, "You cannot transfer a plate from a write-off". It is possible to transfer a plate off a write-off....

If I have to make an insurance claim, does the policy continue after the claim is finished?

A few weeks ago, I read in your column something that confused, and worried me, as I had just changed my car insurance supplier. I always understood that you were in favour of shopping around for the cheapest...

I have found a way of stopping calls from accident claim specialists.

Following a minor road accident in November 2010 I began receiving calls from third party claims firms, notifying me that the insurers of the person responsible had put aside funds for any injuries sustained...

Why don't insurers still use the process where the insured driver obtains a selection of quotes for repairs?

One point you have missed in your recent replies about insurers is the 'preferred repairer'. What happened to the old method of providing three independent quotes for the repair to the insurer? Surely...

Why do claims agents keep calling me and encouraging me to make a claim?

I am concerned with the cold calls that I am now receiving from claims agents who are trying so hard to get me to make a claim that would be on my own insurance. What I do not understand is how my insurance...

How can I respond after a third party dishonestly claimed for injury after I scratched his car?

In December 2010 I parked outside a shop very early in the snow and ice. When I came out the car park was empty. I reversed back, but could not see properly with ice on my rear window. I heard a noise,...

Alleged insurance incident in car park - what do we do?

A woman friend, aged about 80, has recently been accused by another woman of scraping her Mercedes in a public car park. The Mercedes owner stated that, two weeks previously, she had parked next to...

Handing over the V5 for my written off classic?

Our 45 year old classic car unfortunately caught fire. From what the assessor said it looks as if it will be a write-off, but at this stage we are dealing with the Insurance Brokers, the Underwriters and...

Is this claims company attempting fraud?

My wife just took a phone call from someone asking about an accident in my Honda Jazz. I have not had an accident in the Jazz or my last car, which I owned for over 10 years. The man said he obtained the...