I claimed via an accident management company. Upon insurance renewal, does this count as making a claim?

My car was damaged recently. I contacted my insurance and they gave me two options: claim through them and I would have to pay my excess or go through a claims management company that they deal with at...

Why do you advise against using accident management companies?

You don't advise using a claims management company if there's any potential for dispute after an accident. Why is that? What should one use when there is a dispute over liability?

I was involved in an accident where the other party admitted fault - should I go through my insurer or theirs?

Our car was hit from behind whilst waiting to turn at a junction. The other motorist was profusely apologetic and accepted liability. Our bumper was squashed and pushed out of shape, parking sensors squished...

We have been advised to use an accident management company rather than inform our insurers of an accident?

My wife was involved in an accident this morning (not her fault) and the local Volvo dealer wants us to use an accident management company and says not to inform our insurer. Surely this is not correct...

Our insurance claim was dealt with but the accident management company say we may have to go to court?

My wife drives a pretty new Honda Jazz and was hit from behind a few months ago and went through her insurers, the AA, to deal with the matter. A company called Claimfast then seemed to take over the process...

Should I give my documents to an accident claim management company prior to being paid?

An accident management company have my write off. The third-party insurers have accepted liability and have agreed to pay me its market value. The management company are refusing to tell me where my car...

Why have so many different companies contacted me to handle my insurance claim?

I was rear ended in slow moving traffic and reported it to my insurer who is a broker. Within a few hours I have had offers to repair the car and manage the claim from: My broker My policy underwriter The...

My car was badly damaged while parked - should I claim via my insurer or an accident management firm?

While my car was parked in a retail park car park it was hit and severely damaged by a third party. It is likely to be a write off. I have the third party's insurers details. The third party is obviously...

A car slammed it's door into my 2002 Mercedes - how do I ensure my car isn't written off for minor damage?

Whilst my 2002 Mercedes-Benz E-Class was parked at the garage today, a van from the business next door smacked its door into my car. I have all the insurance details and they have already alerted their...

I had a no fault accident, but the other party's insurer are impossible to contact - what do I do?

I had an accident in December 2017 that wasn't my fault. The other driver's insurers, Quote Me Happy, are proving impossible to contact. The other driver doesn't seem willing to help. Where do I go from...