I was involved in a crash-for-cash multi-car collision - how will liability be determined?

I was driving a hired van down a narrow road in the countryside, third in a line of four vehicles, at approximately 50mph. Suddenly, the first car in the line braked heavily, causing an accordion effect...

I had a hire car after an accident - why am I now being asked for information about it?

In May, someone drove into the back of my car. She admitted full liability and I had a witness. My car got written off and I sustained a whiplash injury. During this time I had a hire car, the hire company...

Third party are refusing to pay out after an accident - what do I do?

I had a no fault accident and my insurance passed me onto an management company, who provided a replacement hire vehicle so I could keep working. Now third party are refusing to discharge the payment....

A driver hit my car and admitted liability - why am I now being taken to court for a counter claim?

I was involved in a car accident last year and the other party admitted liability. His insurance company rang and confirmed liability both to me and my insurers. My insurance duly paid for all the repairs...

I got a flat tyre on my hire car - do I declare this car hire excess claim to my own insurer?

I recently hired a car in Spain and during the rental I had a flat tyre. The rental firm charged me 125 Euros when I returned the car. Fortunately, I had taken out separate car hire excess insurance before...

My Ferrari was in an accident but I don't trust it to be repaired - can I make the insurer pay out?

I have been unfortunate enough to be involved in an accident. My Ferrari has an agreed value over £200,000 and repairs are circa £90,000 - however I don't want it repairing. I will not have confidence...

Will switching policy holder every year allow both my wife and I to retain our NCB?

My wife and I each had a car insured under a Direct Line multicar policy. We are both named drivers on each others policy. I recently sold my car and haven't found a replacement so told the insurance company...

What is the best way to get insurance to cover the car hire excess?

I'm hiring cars on three occasions this year, one in Italy and two in the U.K. What is the best way to get insurance to cover the excess?

What type of insurance do I need to cover taxi drivers and hire cars?

I'm planning to buy two new cars on HP to hire out to minicab/Uber drivers but I'm not sure if this is allowed. If it is, can you please advice on what type of insurance to take to cover the drivers and...

How can I dispute a rental car damage claim?

I recently hired a car from a well-known national hire company. I booked and paid for five days hire. I returned the car full of fuel with no further damage. I received a claim from the hire company with...