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After sales back-up 7 Aug 2010 (Ask HJ)
I bought a new BMW 320iSE in Feb 2010. My wife has experienced severe backache and problems since then. Cushions of varying shapes and of orthopaedic standard... -
What is the point in the Motor Ombudsman? 27 Jun 2023 (Ask HJ)
My daughter had a 2016 Nissan Juke that went into a Nissan dealership for a fault. They handed the car back and it would not start, so they asked us to... -
I want an automatic car with good rear seat space, but should I steer clear of dual-clutch automatics? 20 Jul 2023 (Ask HJ)
Various reviews of automatic gearboxes has meant we are nervous about buying a car with a CVT or DSG? (double clutch) types. Can you give your views on... -
Faulty used car - how can I get the seller to pay for the repairs? 25 May 2014 (Ask HJ)
A few weeks ago I bought a used Skoda Yeti. We got off to a bad start after the purchase in finding the windscreen was badly scratched by previously defective... -
Water ingress on Alfa Mito 22 Nov 2014 (Ask HJ)
I bought a used (2009) Alfa Romeo MiTo last December. I took it back in January for a water leak in the boot and the rear window was re-bonded, but this... -
Buying a 1999 Toyota Corolla - how can I reduce my insurance? 12 Mar 2014 (Ask HJ)
I am 24 year old female and I have recently been offered a 1999 Toyota Corolla by a neighbour who is looking to buy a new car. It has 48,000 miles on the... -
2009 Mondeo clutch problem 21 Mar 2012 (Ask HJ)
I've got a 2009/59 Mondeo diesel - 140hp 2-litre, manual, Titanium X. I bought it from TC Harrison in Peterborough at 10,000 miles; they had previously... -
Can you help me prepare for a court case regarding my purchase of a faulty Ford Focus? 6 Sep 2010 (Ask HJ)
I am about to go to Small Claims Court on the 21 September and I am terrified. I feel there is a claim to be heard. It started last August when I purchased... -
L200 engine making a tapping noise 9 Sep 2014 (Ask HJ)
I recent bought a used Mitsubishi L200 pick-up from a dealer and noticed a tapping noise coming from the engine. The dealer has put additive in to the... -
What is the battery life like on a mild hybrid? 13 Dec 2023 (Ask HJ)
I am thinking of purchasing a 3 year old Suzuki with mild hybrid but am concerned on the life / replacement cost of the hybrid battery etc. I believe Suzuki... -
Is there an inherent oil pump defect on the Mazda CX-5? 25 Jun 2018 (Ask HJ)
My wife has recently purchased a second-hand Mazda CX-5. We now have an oil pressure warning light (which sounds a serious problem) and despite two oil... -
How can young drivers protect their insurance premiums? 16 Mar 2013 (Ask HJ)
I am a Northern Irish male resident who holds a full motor vehicle and motorcycle driving licence and have seen your recommendations for cars for a 21-year-old.... -
Buying a small crossover/4x4 to replace a C30... 11 Jan 2013 (Ask HJ)
I'm looking to replace our 58 plate diesel C30 R Design [55k miles] with something that's a little more capable in winter conditions. We don't go off road... -
How long to keep Fiesta? 26 Aug 2012 (Ask HJ)
I bought a Fiesta 1.6 Titanium (manual 90 bhp version, registered Oct 2009) a year ago, having done 26000miles. I do ~12-13000 miles a year, mostly on... -
Snow Tyres 18 Dec 2010 (Ask HJ)
I am about to have snow tyres fitted to my Fiat 500 Abarth SS. I have been speaking to an ex AA patrolman and he informs me that I should lower the tyre... -
My 2004 Porsche 911 Carrera has suffered a major engine failure - will Porsche offer goodwill on repairs? 16 Jun 2010 (Ask HJ)
I bought a 2004 Porsche 911 Carrera Coupe Anniversary secondhand in March 2006 when it had done 8000 miles. I've had it serviced as required at the main... -
Garage disconnected the check engine light 30 Oct 2015 (Ask HJ)
I bought a used car two months ago with a one month warranty. Within the warranty period the check engine light came on and a friend with a code reader... -
Brake even point 28 Mar 2009 (Ask HJ)
My wife purchased a Toyota Yaris T Sport in May 2002 and since then we seem to have had nothing but trouble with the front and rear discs and pads. We... -
Why is my 2007 Astra Twintop diesel so problematic? 21 Jul 2010 (Ask HJ)
I have a 2007 Astra Twintop diesel with 51,000 miles that I love, apart from a recent problem with the emissions warning light frequently lighting up.... -
What determines whether a car is roadworthy? 19 Dec 2014 (Ask HJ)
I recently purchased a very expensive used car privately. I inspected all the documents and the car as thoroughly as possible, however as a low riding...
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