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Why aren't Volkswagen customers told about timing belt changes when they buy a Golf or Polo? 10 Aug 2013 (Ask HJ)
I am writing to thank you for the reply you gave to CS of Woodstock recently relating the changing of a camshaft belt on a Volkswagen Golf. My wife owns... -
Do you have to have a Hyundai or KIA serviced at a recognised workshop to keep the long warranty? 20 Apr 2013 (Ask HJ)
I read about the long warranties on Hyundais and KIAs. Do you need to take your car to the dealers to keep the 5 and 7-year warranties? I also read about... -
Why does the gearbox whine on our new Volkswagen High Up? 26 Jan 2013 (Ask HJ)
In June my wife took delivery of a new Volkswagen High Up. Within a week we were aware of a distinct whine from the engine compartment. I queried the noise... -
Would you agree that Volkswagen cars are lacking in build quality? 28 May 2011 (Ask HJ)
I had to smile at your comment to RH of Worthing about the myth of Volkswagen Auto Group cars' quality and reliability. I, too, have ploughed a similar... -
Do you know anything about 'Express Visual Checks' on the Volkswagen Scirocco? 5 Aug 2010 (Ask HJ)
I was recently 'invited' by my supplying dealer to bring my 10-month-old 170 BHP Volkswagen Scirocco TDI/DSG car in for what was termed an 'Express Visual... -
What's the best secondhand small van to buy up to 8 years old? 2 Jul 2025 (Ask HJ)
What's the best make/model of small van to buy second hand up to 8 years old? -
What's the best used car for £10,000? 19 Jan 2021 (Ask HJ)
I’m looking for a used car with low mileage for my son’s partner. It needs to be reliable, reasonably stylish and preferably one owner. Any thoughts? Thank... -
What's the best automatic MPV for transporting dogs/bikes? 10 Nov 2020 (Ask HJ)
What's the best current or nearly-new small, automatic, petrol MPV with a flat load bed that would be easy to load bikes or a dog? -
What's the best first car for a tall driver? 28 Oct 2020 (Ask HJ)
What’s the best first car for a tall man? He’s 6'8" and needs a lot of legroom. -
What is best compact SUV overall for value, performance and economy? 9 Sep 2019 (Ask HJ)
What is best compact SUV overall for value, performance and economy? -
Volkswagen emissions 23 Oct 2015 (Ask HJ)
My engine is one affected by the "emissions scandal" Is it (a) compulsory to get the engine re-set and (b) does the current software/engine "cheat" a UK... -
Volkswagen emissions scandal: which engines? 25 Sep 2015 (Ask HJ)
Earlier today you stated in an answer that only the 2.0 TDI engine is involved in the VW diesel scandal, it would now appear you were wrong VW have conceded... -
Why is my Polo making a creaking noise? 19 Jan 2014 (Ask HJ)
My Volkswagen Polo has been making loud creaking noises from the suspension when braking or going over bumps or unsmooth acceleration. Is this a critical... -
Which MPV? 25 Feb 2013 (Ask HJ)
Hi, we would like to buy an mpv, we have £7000 as our budget and we are looking at a volkswagen touran or a citroen c4 grande picasso, which car would... -
Should I service my Jetta DSG or not? 17 Nov 2012 (Ask HJ)
Should I wait for the service indicator to give my 59-plate Volkswagen Jetta 2.0TDI DSG, or should I just service it anyway? It has covered 32,000 miles,... -
Volkswagen Caravelle - defrosting it on cold mornings 6 Nov 2012 (Ask HJ)
How can I defrost my car windscreen (VW Caravelle) on cold mornings without running the engine for 20 minutes and waking the family? Or how do I stop... -
How reliable are these MPVs? 12 Jan 2012 (Ask HJ)
Of these cars having 3 ISOFIX seats in the second row, how would you rate the reliability of one against the other? Citroen C4 Grand Picasso, Peugeot 5008,... -
Volkswagen Golf Winter Tyres 8 Jan 2011 (Ask HJ)
I have a 2006 VW Golf GTD and i want to fit winter tyres. The ride is uncomfortable on the stndard 17-inch wheels so I ask if it is allowed to fit a smaller... -
If Volkswagen eventually compensate UK owners, will the compensation got to the original owner? 4 Jul 2017 (Ask HJ)
My daughter wants to sell her Volkswagen Tiguan 2.0 DSG - which has had the emisions fix - and buy new via a leasing contract. In your view, will Volkswagen... -
Customer service problem 30 Dec 2011 (Ask HJ)
My 2006 Passat has been off the road for three months awaiting a spare part. It's under warranty so this is not an issue. However the problem is the...
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