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Trader won't give refund over dangerous van - what are my options? 19 Nov 2013 (Ask HJ)
I have recently purchased a 2007 Fiat Ducato from a trader. Within a day of buying it, the clutch pedal started sticking and the speedo would only work... -
Why doesn't my warranty cover condenser repairs to my 2002 Mercedes-Benz E320? 26 Jun 2010 (Ask HJ)
I recently bought a policy with a leading warranty company. I have paid about £800 over the last two years to them for an 'extra care' policy (with franchised... -
Audi A1 Heated Wing mirror Issues 14 Dec 2012 (Ask HJ)
Hi, my wife bought a high specification A1 s-line back in June 2011 from Bolton Audi. We viewed the showroom model and had test drives in the demonstrator... -
Is it a risky gamble to buy a 2010 Vauxhall Zafira with no service history? 7 Jun 2017 (Ask HJ)
I have the opportunity to buy a 2010 Vauxhall Zafira, with 77,000 miles on the clock, from a local independent garage. They can't find the service history... -
BMW 520d G31 turbo failure - what are my rights? 13 Dec 2022 (Ask HJ)
In June 2021 we bought an approved used BMW 520d G31 with 35,000 miles on the clock for £22,500. About two weeks ago a warning came up with a drivetrain... -
What do you advise when warranty won't cover what dealer said it would? 19 Dec 2016 (Ask HJ)
I bought a car with a dealer because of the 5 star rating. They stated nothing was wrong with the car, but if there was to be something wrong we could... -
My new car was delivered in bad condition - can I reject it? 21 Apr 2017 (Ask HJ)
I bought a new Jeep Renegade via Carwow. Firstly, it was driven to my home, from the dealer, which I have since noted is some 240 miles away. This was... -
We need a large MPV, but do low mileage - what do you recommend? 1 Jan 2018 (Ask HJ)
We have four children and are struggling with our Citroen C4 Grand Picasso. We need a secondhand replacement with space and a decent boot, so very few...
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