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What's the easiest way to import a motorbike from Japan? 21 Jul 2017 (Ask HJ)
I want to get a motorcycle shipped from Japan to England. Could you please advise me the best way to do this? -
Rights when buying from a private seller? 14 Jun 2012 (Ask HJ)
I bought a car off a friend, the agreed price was £800 for an 02 plate Punto. I paid her £450 when I picked it up and we agreed another £350 when I... -
Missing service history 6 Sep 2011 (Ask HJ)
I recently purchased a used car from an independent garage. During the sale process I was told that all of the paperwork was with a Director and that I... -
My Mercedes-Benz CLK280 is in a higher VED category than I thought because of the wheel size - can I change this? 15 Feb 2011 (Ask HJ)
I recently bought a 2008 Mercedes-Benz CLK280 cabriolet, 7G auto in SE spec, from a main dealer. All of the public online info had told me this car was... -
I viewed a car that appears to be registered with two different registrations? 15 Oct 2025 (Ask HJ)
I viewed a car and the hpi check said it was accident damaged. The seller showed me a check that the car was clear and okay but on closer inspection the... -
Can I remove my car's Cat C marker? 16 Jan 2023 (Ask HJ)
My car was damaged and declared a Category C write-off by the insurance company. However, since then, it has been repaired to a high standard and has passed... -
We bought a van that wasn't as advertised - can we claim money back? 7 May 2024 (Ask HJ)
We brought a 2017 Ford Tourneo in October last year. The seller said it has full service history. We have been chasing the history since we brought it... -
DVLA tell me my my Austin Healey has been cloned, can I claim compensation? 28 Jan 2024 (Ask HJ)
When I came to sell my 100/4M in October 2023, I was made aware that I was not the registered owner, that DVLA had issued a replacement V5C for a replica... -
I bought a car that was advertised as ULEZ compliant but turned out not to be - what can I do? 17 May 2023 (Ask HJ)
I recently purchase a vehicle which was sold as being ULEZ compliant. I asked the dealer to confirm this which they did in writing. On completion of the... -
Should the dealer have told me about a car's ownership history? 12 May 2022 (Ask HJ)
I recently purchased an 18 plate used car from a local main dealer. It was an approved used car with a full service history from the dealer and two years... -
Buying a used car - is four previous owners too many? 26 Nov 2020 (Ask HJ)
When buying from a dealer, should I be put off if the car has had lots of previous owners? I've found a nice Lexus CT 200h with 63k miles on the clock,... -
Tricked into buying an ex-rental car 27 Oct 2015 (Ask HJ)
I bought a six month old Volvo XC60 from my local Volvo dealer in Sunderland on the understanding that it was an ex Volvo UK management car. Two weeks... -
I want to buy a discounted new car - is this legal and safe? 12 Aug 2012 (Ask HJ)
I am thinking of ordering a new Yeti S 1.2 DSG from an online car trader as the list price is discounted by 13 per cent. They told me that they hold the... -
How can I contact the DVLA to tell them I've sold a car? 12 Jun 2011 (Ask HJ)
In March I was having my car touched up and improved at the motor engineers I have used for some years, Simon Green Ltd., Leeds. Whist there a motor dealer... -
How does the data protection act fit into the Protection of Freedoms Bill? 21 Mar 2011 (Ask HJ)
Regarding the possibility of the British Parking Association (BPA), or any other organisation, obtaining permission from the Government to have access... -
I bought an HPI-checked car that turned out to be cloned. How can I get my money back? 11 Sep 2010 (Ask HJ)
I purchased a car in May 2010 from a private seller. I conducted various checks including HPI and all came back positive, matching the info the vendor... -
Ex-pat witness 13 Jun 2009 (Ask HJ)
There is a person in the UK who advertises on the Costa del Sol in one of the local English language newspapers, from a UK address (email and tel. no.)... -
AllBrandsNew - buying experience report 4 Sep 2007 (Forum)
The car is to UK specification and I am recorded as the first owner (no mention of it being an "import" on the V5C). Currently I am waiting for the warranty book to be processed and sent from Malta, which I'm told takes around 6 weeks. I've driven about 200 miles over the weekend and we're delighted with the car. -
What is the car tax on my converted VW Transporter? 12 Apr 2023 (Ask HJ)
I own a 2012 Volkswagen T5 which was converted in 2017 to a pop-top camper with windows etc. My V5C section D5 body type was changed to motor caravan in... -
What is the road tax VED for my Volkswagen camper van? 11 Feb 2020 (Ask HJ)
What is the cost of the road tax for our Volkswagen camper?
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