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Accident repairs to my Ford Ka are not of good quality. Can I persuade the insurer to replace the car instead? 7 Sep 2010 (Ask HJ)
My three-week-old Ford Ka (with 350 miles only) was hit from behind at around 30mph causing rear and side panel damage. Although the repair estimate was... -
4 letters – 3 across 10 Oct 2009 (Ask HJ)
Please can you help with my dilemma? I'm a bit of a car snob and like my premium brands, I drive a BMW E90 330i M Sport, which I love and my wife drives... -
Mille miglia 9 Jan 2010 (Ask HJ)
We are retired and own two cars: a Jan 99 BMW 318iSE and a Feb 07 Jazz. We keep the BMW for three or four 1,000mile round trips to visit relatives down... -
Can I reject a car based on wear and tear after I've bought it? 13 Oct 2020 (Ask HJ)
I'm in the process of buying a 15-year-old Jaguar. But because of the covid situation, I've not seen or driven the car, which will be delivered to me by... -
Is there a model out there that can replace our Skoda Fabia Estate? 7 Apr 2025 (Ask HJ)
We would welcome your thoughts on a replacement of a 15 year old diesel Skoda Fabia Estate which is now economically unrepairable. It was a great car for... -
My car has XL tyres - can I change them? 15 Mar 2022 (Ask HJ)
In 2020 I replaced my 13 year old Mercedes S Class for a 2 year one with a premium pack. On my last one I replaced the Continental Tyres with what I thought... -
The DVLA has had my V5C for two months. How do I get it back? 10 Aug 2020 (Ask HJ)
I bought a used car on 8 June. As required, the selling dealer sent off the old V5C to the DVLA (I've double-checked with him and he assures me this was... -
Can I drive if my licence is expired but my renewal is being processed by DVLA? 12 May 2020 (Ask HJ)
Isn't about time motoring organisations/press put pressure on the government regarding renewing over-70's licences? They are allowing cars six months grace... -
Why did a hardwired dash camera void my insurance policy? 11 Jan 2018 (Ask HJ)
As it was close to renewal, I advised my car insurance supplier that I had had a dash camera hardwired into my SEAT Ibiza. They were quite taken aback... -
I want to update my in-built Navigation without having to pay £272 - what do you advise? 3 Nov 2017 (Ask HJ)
Suzuki advise that the price for an SD card bearing the latest maps for its built-in SatNav will cost £272. The SatNav maps are likely to be close to a... -
My daughter's car was hit by another car and we now can't contact him - how do we make him pay for the damage? 14 Aug 2017 (Ask HJ)
My daughter's Renault Clio was hit in the back at a roundabout exit by a Ford Ka. The Clio sustained some damage, my six year old granddaughter and her... -
Cam shaft fault due to bad engine repair by Audi - what are my legal rights? 5 Jun 2017 (Ask HJ)
I own a 2005 Audi A4 Convertible 2.0 TFSI, the one renowned for the problem with oil consumption. My Audi garage repaired the piston rings and, I think,... -
Oil leak products 19 Apr 2016 (Ask HJ)
My car has 138,000 miles on the clock and I believe I have looked after it well enough for it to do the same again. A rear cam seal leak has been diagnosed... -
Headrest in Toyota RAV4 19 Jun 2015 (Ask HJ)
I test drove a Toyota RAV4 and everything was fine except the headrest. We want an upright driving position, but the angle of that headrest forces a sofa... -
Why won't my warranty cover clutch damage on my Saab convertible? 6 Jul 2013 (Ask HJ)
I am 80 years old. I bought a new Saab convertible in November 2011, three months before they folded, leaving me with no warranty. I am a DT reader of... -
Fiat 500 disc and pad wear 1 Feb 2012 (Ask HJ)
I booked my daughters car in for its second service with GMD Durham at 27,062miles. Its first was at 13,068 miles carried out by Petch in Darlington. They... -
Why is there such a long waiting time for the Hyundai ix35? 5 Mar 2011 (Ask HJ)
I ordered in November 2010 a Hyundai ix35 2.0 4WD diesel Premium. At the time of ordering the dealer in High Wycombe informed me Hyundai UK were not accepting... -
Using left-foot braking in an automatic is much more efficient in traffic, and faster away from the lights. 22 Oct 2010 (Ask HJ)
I passed my IAM test in 1985. I had arranged a test at short notice and was tested by the chief examiner who remarked that he had never seen anyone braking... -
VW Polo 1.4TDi problem. 2 Oct 2010 (Ask HJ)
I have had my Polo 1.4 TDI(80ps) from new (2006) and it has been properly serviced, although not always by a main dealer. The timing chain which drives... -
Off the handle 28 Aug 2010 (Ask HJ)
Being short, my wife has to have the driver's seat of her 04 Fiesta 1.4 Ghia fully forward when driving, for comfort and safety. For ease of entry and...
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