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Change or keep current Focus? 7 Dec 2015 (Ask HJ)
I own a 2012 (62) Ford Focus Zetec S 1.6 TDCi which is my third Focus to date. I appreciate a lot of this is personal opinion but would value your... -
After seven months of problems with my Citroen C4 Grand Picasso can I return it? 17 Feb 2017 (Ask HJ)
I purchased a 2008 Citroen C4 Grand Picasso on 29 July 2016 with a warranty. Within a week I had bought two new front tyres and windscreen wipers for the... -
Should I take a trader to court over a faulty car? 10 Sep 2014 (Ask HJ)
I have recently brought a car from a trader without a warranty. I bought the car two and a half months ago, but have had nothing but problems with it.... -
Skoda Citigo has hidden accident history - what are my rights? 3 Oct 2016 (Ask HJ)
I bought a three-year-old Skoda Citigo from a dealer eight weeks ago. Recently, it went into a local Skoda dealer for some minor recall work. However,... -
Dealer won't refund me all my money for damaged car 18 Jul 2013 (Ask HJ)
I purchased an Audi A3 Quattro TDI recently for £6000. It has covered 80,000-miles and was bought from a dealer. Within hours of buying the car, it... -
Car not of a satisfactory quality. What are my rights? 9 Aug 2016 (Ask HJ)
To mark my wife's 50th birthday in April 2015 she decided to buy a Mini. After test driving a Main Dealer Demonstrator, I she purchased it with 3500 miles... -
Why did Toyota's own insurance increase my premium by 140pc following a minor accident? 4 Jul 2012 (Ask HJ)
I suspect I cannot be alone in wondering at the state of car insurance companies? As an example, I quote my own extraordinary dealings with Toyota Insurance.... -
Issues from day one - have I a case 5 months on? 20 Feb 2013 (Ask HJ)
I purchased an '02' Mitsubishi Carisma 2.0 D-ID in September 2012. In getting the car home, it triggered Limp Mode - phoned the trader I purchased from,... -
My Chevrolet Lacetti is suffering from an engine problem - can I return it to the dealer? 14 Jun 2010 (Ask HJ)
I bought a 2006/ 06 plate Chevrolet Lacetti 1600 4 door saloon from a reputable dealer local to myself. It had a genuine mileage of 14,000. Seven days... -
Can you recommend a product to keep plastic trim looking good? 1 Oct 2020 (Ask HJ)
I'm looking for a good product that can be applied to black exterior plastic. There are plenty of products that make the plastic look good when applied,... -
Particulate filter problem - can it be fixed? 10 Feb 2014 (Ask HJ)
In November I purchased a SEAT Ibiza from the Car Shop. Around a month later the DPF warning light came on. I consulted the handbook and took on the advice... -
Is it worth me having a full service at a Toyota garage? 6 Jun 2016 (Ask HJ)
I have just purchased a Toyota RAV4 (1999 model) with an automatic gearbox and 2.0-litre petrol engine. The vehicle has covered 105,000 miles and cost... -
Have I void my Fiat warranty? 16 May 2016 (Ask HJ)
I was driving my fiat 500 Abarth recently. As I pulled out of a junction on to a busy main road and changed gear my vehicle revved very high and jumped... -
What's better for me - a hybrid or petrol family car? 26 May 2017 (Ask HJ)
I'm after a replacement for an ageing Toyota Corolla Verso. It needs to carry two adults plus two children (13 and 11). We cover less than 10k miles per... -
Garage has bodged the repairs on my car - what can I do? 14 Oct 2014 (Ask HJ)
Our 2010 Peugeot 308 1.6 EGC Diesel had the usual "hesitation" issue whereby the injectors need removing and new seals replacing etc. The car had been... -
Major fault within 6 months of purchase - do I have any claim against the dealer? 21 Nov 2013 (Ask HJ)
We purchased a 2009 Ford Fusion 1.4 TDCI in the summer for £5495. We didn’t take any extended warranty on the car, but the dealer said he would give us... -
Warranty work refusal after insurance claim 11 Aug 2012 (Ask HJ)
In August 2007 the bonnet of my Volvo XC70 was written off by a large tree branch brought down by a high lorry travelling in the other direction. My insurer,... -
What Ford EcoBoost engines have wetbelt problems? 8 Aug 2025 (Ask HJ)
I have seen claims on about serious concerns with the Ford Ecoboost engine. The car I am speaking about is a 2017 manual. Is Honest John aware of technical... -
I got a cracked alloy welded rather than replaced - could this invalidate my insurance? 14 May 2018 (Ask HJ)
When my Mercedes-Benz C-Class was about three months old, during a safety check, the dealer discovered one of the rear wheels was cracked (pot hole I guess... -
Fiesta heater fans and extended warrany 28 Dec 2015 (Ask HJ)
Hi, I have a 2013 Fiesta Zetec S and this has been trouble free up until now. The manual heater/blower fan speeds 1-3 have suddenly stopped working....
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