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Why was my whiplash payout so large? 23 Feb 2013 (Ask HJ)
Some time ago I had an accident when I was hit by a car while I was going round a roundabout. The other driver admitted liability because she was on her... -
My Peugeot's service bill is huge - is this reasonable? 2 Nov 2012 (Ask HJ)
I took my 2005 Peugeot 307 HDI XI to the Peugeot main garage this morning for a service and MoT. It has covered just 39,000 miles and was serviced by a... -
Suggestions for an auto without dpf and powershift problems 4 May 2012 (Ask HJ)
A friend has got into trouble with a 2008 Focus 2.0 diesel powershift. It's the usual things you write about - DPF failing, very expensive to get repaired... -
Not informed by insurer of claim against policy 25 Aug 2011 (Ask HJ)
I've been trying to sort out car insurance for my Mum using internet insurance companies. I completed the information with my Mum present, but when... -
Is the RAC preparing to launch its own accident management service? 28 May 2011 (Ask HJ)
I think your readers should be made aware of a survey currently being circulated by the RAC via email. As with most online surveys, the questions are very... -
When should I think about changing my 2008 Audi Q5 for a Range Rover Evoque? 21 May 2011 (Ask HJ)
I own an Audi Q5 2008 bought as soon as the vehicle was released into the UK market. I managed to persuade the dealer to sell me their demo model at 1,200... -
My Kia Carens missed a service - is the warranty void? 15 Sep 2010 (Ask HJ)
I've bought a Kia Carens and it has missed it first service at 10,000 but has now had two - one at 20,000 miles and one at 24,000. The car currently has... -
My 1998 Volkswagen Golf convertible's hood is not working - help? 18 Aug 2010 (Ask HJ)
After being in storage for two years I am getting my son's 1998 Volkswagen Golf back on the road. The power hood worked perfectly before, but it has now... -
Is a three-year-old diesel Honda Civic a good buy? 30 Jul 2010 (Ask HJ)
Me and my husband have been saving up to replace our old diesel Fiesta and have been offered a three and a half-year-old diesel 2.2-litre Honda Civic for... -
How can I make my Toyota Yaris' instruments easier to see in bright sunlight? 20 Jul 2010 (Ask HJ)
I have recently purchased a new Toyota Yaris and I am generally quite happy with my choice. However there is a 'but'. This model has an analogue instrument... -
Left Hyun dry 19 Jun 2010 (Ask HJ)
I have a new Hyundai i30 1.4 petrol and have covered just 1,300 miles, but I am disappointed at the amount of fuel I am using. I have calculated my mpg... -
Scamdal in the wind 26 Dec 2009 (Ask HJ)
Is there a scam going on with insurance companies? Two have tried it on almost one after the other. I changed my car to a different spec vehicle and updated... -
Getting the hump 28 Nov 2009 (Ask HJ)
We have just been sent a "Consultation" document regarding the proposed traffic calming measures for an area of about three quarters of a square mile round... -
Can I reject my car over its leaky sun roof? 8 Oct 2016 (Ask HJ)
I bought a SEAT Alhambra new two years ago. The car is still within its manufacturer's warranty. Five months ago I noticed water dripping from the passenger... -
New Car Fuel Economy - will it ever improve? 18 Dec 2014 (Ask HJ)
I have a 2014 Skoda Superb Estate 2.0 TDI CR 170PS DSG, which I took delivery of in September 2014. Since then I have clocked up over 7000 miles and have... -
Faulty S-MAX - What are our options? 7 Apr 2016 (Ask HJ)
We recently bought a 2007 S-MAX and was told it came with a three month warranty from a third party company. The dealer assured us the car was free from... -
How can we protect our car from corrosion cause by rock salt? 20 Jan 2020 (Ask HJ)
Living up North our roads can be liberally sprinkled with copious amounts of corrosive rock salt. I do believe it has become a 'finer' salt that is used... -
MoT advisories on recent purchase - should they be fixed? 20 Apr 2013 (Ask HJ)
My Wife has just purchased a 2nd had Mazda 3 from Arnie Clark. On several occasions she asked if the MOT was ok and if anything came up. She was told that... -
Who is liable for fault on my Audi A4? 19 May 2012 (Ask HJ)
I bought an Audi A4 on 02/11/2011 from Midlands Motors in Birmingham. There was a 2 year external warranty offered. Approx 1 month & 400 miles ago... -
My motorcycle seized a day after being serviced due to low oil. What are my rights? 2 Sep 2010 (Ask HJ)
My question concerns a motorcycle, but that is not significant as I believe the circumstances would apply equally to a car. On 22 June this year I bought...
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