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• Going electric? 29 Mar 2022 (Forum)
  The only sensible way to run them or most pricey new cars at the moment is via a contract lease as the leasing firms get huge discounts on the cars from the manufacturers. It typically costs £60/£70 a month less than a PCP and ends in exactly the same way with you handing the car back at the end with no money left in it.
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  Porsche service history missing - what can I do? 3 Dec 2015 (Ask HJ)
  I bought a used Porsche 911 (2009) via part exchange from a dealer recently, it was advertised as having a full Porsche service history. At the time of...
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  Airmatic suspension failure 15 May 2011 (Ask HJ)
  Since the warranty expired I have been plagued by the failure of the airmatic suspension. The car is a Sept. 2005 model & I have now had to replace...
• Which Option? 5 Mar 2003 (Forum)
  We use people totally independent to us who themselves have exemplary reputations. We are the only car dealers they have come across who spend the necessary amount on car services and repairs - their words not ours.
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  My clutch needs replaced at 22,000 miles - should the dealer replace it as goodwill? 24 May 2017 (Ask HJ)
  I bought a 2014 Nissan Juke 1.2 Dig T reg in Dec 2016, with 17,000 miles on the clock. I've driven 5000 miles and now the dealership tells me the clutch...
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  Are my rear brake discs wearing prematurely? 22 Sep 2012 (Ask HJ)
  I need some guidance on the expected life of the rear brake discs on my Lexus LS600hL. The car is three years old, has just completed 30,000 miles and...
• USA observations and rip off Britain 31 Aug 2007 (Forum)
  Yet most of us over here wouldn't touch one with a barge pole. 10.Jeep/Dodge/Chrysler are doing a lifetime warranty on the powertrain of their cars there. I wonder if I walked into a British dealer and said I'd buy one as long as I got the same warranty the Americans get what response I'd get!!!
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  BMW 5 Series gearbox whine - does the DMF need replacing? 5 Dec 2016 (Ask HJ)
  I would like to ask for advice concerning a drivetrain issue I've been having with a BMW F10 520d manual. The car was purchased as an approved used from...
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  I viewed a used car in the dark. I bought it but have since discovered cosmetic issues. What now? 26 Oct 2020 (Ask HJ)
  I just bought a 3-year-old car from a main Toyota dealer. It was top money. The advert did not give any indication of the condition but you would expect...
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  Should I switch from petrol to an EV if I want long term reliability? 3 Jun 2025 (Ask HJ)
  I've owned my 15 year old MkVI Golf TSI for 12 years and it's reliably covered over 160,000 miles. However, expensive problems are occurring and there...
• SEAT Alhambra - sunroof exploded 23 Nov 2018 (Forum)
  Both myself and my partner, to this day, still suffer anxiety when driving the car which in itself ruined our holiday as it is nerve racking getting into a car that nearly killed us, as well as having to change our plans significantly. I was advised by Seat customer services that their legal team would be writing to me, as I had been advised not to accept a goodwill gesture of a meal out, due to the injuries, both psychological and physical, the severe inconvenience caused and extra expenses incurred.
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  Reoccurring DMF problems on a Pathfinder 24 Jan 2012 (Ask HJ)
  We last communicated back last summer (May/June) as I'd just bought a Pathfinder from a main dealer in Birmingham (Chatfields) with a failing dual mass...
• Golf GTD - Buying a Golf GTD 31 Aug 2019 (Forum)
      After hashing out a deal with a big-name dealer, I’m financing the car at £250 a month, which includes 2 year Warranty, Servicing, MOT and Paint/Cloth protection. Perfect for my budget.   After putting down a reservation deposit, the dealer rings to say there’s a couple things that need fixing on the car (a scratch on the bumper and new plates needed) and it’ll be with me.
• Ford B Max. - Well...I went and did it. 2 Aug 2017 (Forum)
    I suppose I could try to see this as a project, though hopefully not an expensive and depressing one. Ford extended the warranty to five years on the gearbox, so we have a year of ownership before the cost of fixing any potential problems become solely our responsibility. And for what its worth, the indy dealer who sold the car to me has given 12 months parts and labour warranty, which along with his good reputation and 30 odd years in the business does give me some peace of mind.
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  Why does installing Polestar increase my insurance premium? 1 Jul 2012 (Ask HJ)
  I have insured my Volvo through M&S Money. It's an XC60 SE Lux D5 AWD which is now one year old and at the annual service I was proposing to have Polestar...
• I need a new medium family car 13 Jun 2010 (Forum)
  I hate buying cars, but the 13yo Rover 216 I'm driving at the moment is on its last legs so I've got to bite the bullet. Some additional boot space over the Rover would be useful, but there's only a small space on the drive, so a large family car won't fit, so a Focus/Golf, etc it is .
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  Sorely nissed 29 Aug 2009 (Ask HJ)
  Our faithful 1993M Nissan Primera 1.6 LX has been forcibly retired having done 161,000 miles and now requires a new engine (£2,000) as the timing mechanism...
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  Are there any small hot estates? 30 Jan 2017 (Ask HJ)
  I am currently driving a Skoda Fabia 62-plate 1.4 TSI vRS Estate with the CTHE engine that I have had for about a year. It has done about 30k miles from...
• Audi A1 - Buying Audi A1 from an AUDI dealer 29 Dec 2013 (Forum)
  Hi, I`ve gone and put down a deposit on an AUDI A1 2011 (Audi APPROVED) at an AUDi dealership. It`s MOT`d until march and has 1 years Audi warranty. I probably haven`t haggled the BEST deal but at £11,400 it seems ok. I only used my debit card to put down the £400, I didn`t sign anything. Over the weekend I suddenly realised I probably should have got the car inspected by a third party ?
• Ford Mondeo III (2000 - 2007) - 04 2.0tdci 130 problems 9 Apr 2009 (Forum)
  My cars a taxi so maybe i"ve just had my problems sooner. Anyway i found most of the answers to my problems on these pages. I must admit when my cars going well i like driving it, just wish a new problem didnt arise every six months.Anyway i managed to fix most of the problems myself apart from the turbo (still under warranty) just, And the clutch,i wanted to try it,but the weather was rubbish,so i stuck it in a garage.