Mercedes-Benz C-Class (2007 – 2014) Review
Mercedes-Benz C-Class (2007 – 2014) At A Glance
A big improvement on the previous C-Class. Feels well built and robust. Very comfortable and refined. High quality ride. Good CDI diesels.
Looks are heavy rather than svelte and graceful. Interior isn't very inviting. Steering is precise but lacks feel. Timing chains failing regularly on C180 CGI engines.
Image goes a long way when it comes to selling cars. Just ask Mercedes-Benz. The famous three-pointed star still holds immense stature among the public and remains one of the most desirable brands to own. Stature doesn't last forever though and in the 1990s Mercedes-Benz was in danger of losing its reputation for build quality and solid engineering with various rust problems and electric issues.
All credit to Mercedes-Benz though because the firm identified the problems and has come back brighter and better. And most crucially, it's image hasn't been seriously damaged, although that said, there are still plenty of former Mercedes-Benz owners who won't be buying another one. Which is a shame because as the C-Class shows, the brand has gone back to its roots and is once again producing cars that are well built and robust.
The styling has improved too and the new Mercedes-Benz design has a far stronger identity to it than previously with sharp lines and neat angles. The same goes for the interior with a robust and solid touch to everything plus a logical layout, although it's perhaps not as appealing as other executive models like the Audi A4. But it does feel it could go 500,000 miles in 10 years without anything going wrong.
Where the C-Class doesn't quite live up to expectations is the handling and steering. For all the Mercedes-Benz talk of dynamics and agility, it's not as sharp as a you'd expect and the steering is too light and artificial. But when it comes to ride quality, the C-Class is incredibly accomplished and refined. And it's these two words which really sum up this high quality saloon beautifully.
In March 2011 the C-Class was facelifted with a sharper look on the outside plus interior upgrades. However the biggest changes came under the bonnet with turbochargers replacing superchargers on the petrol engines, improvements of up to 31 per cent in fuel economy and the addition of an ECO start/stop function as standard. The most economical model - the C220 CDI BlueEFFICIENCY - was made even more frugal and now averages a claimed 58.9mpg with CO2 emissions of 117g/km.
Real MPG average for a Mercedes-Benz C-Class (2007 – 2014)
Real MPG was created following thousands of readers telling us that their cars could not match the official figures.
Real MPG gives real world data from drivers like you to show how much fuel a vehicle really uses.
Diesel or petrol? If you're unsure whether to go for a petrol or diesel (or even an electric model if it's available), then you need our Petrol or Diesel? calculator. It does the maths on petrols, diesels and electric cars to show which is best suited to you.
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On the inside of an Mercedes-Benz C-Class (2007 – 2014)
There have been some sweeping changes inside the C-Class. Compared to the previous model it's bigger and wider so consequently feels more spacious, especially in the rear thanks to decent leg and headroom. The boot is generous too and with a wide opening and wide load floor so it's practical for a saloon. Thanks to a superb driving position and plenty of adjustment in the seat and steering wheel the driving environment feels spacious, but there are some criticisms.
Considering this is labelled as an 'executive saloon' we’re disappointed by the feel of some of the plastics used. Don’t get us wrong, after all the fit and finish are top notch, but the cabin feels a little utilitarian and lacks a sense of charm. Overall though it’s a clean and unfussy design while the switchgear has a quality touch to it. There's reasonable room in the back (for this type of car) and good headroom although it's disappointing that folding rear seats don't come as standard. One change we’d like to have seen was the move away from a foot-operated parking brake, which seems old-fashioned when most other cars at this level are moving to electric systems.
At least it stays ‘live' for a few seconds and which means an end to the problems when moving off from rest on a hill. The foot-operated brake is fine when allied to automatic gearbox - but for manual cars it can be a nerve-racking experience trying to match the clutch and accelerator with the release of a dead-feeling handbrake when parked on a slope, particularly at a busy junction. The new system, called Hill Start Assist, senses when the vehicle is on an incline and, with the car in gear, delays the release of the brakes after the driver's foot is removed just long enough for the accelerator to be covered and the parking brake to be disengaged.
When it comes to equipment levels, the C-Class range has been simplified from the previous five levels to just three: SE, Elegance and Sport. The Sport model is easily distinguished by a large Mercedes star positioned in the middle of the grille instead of sitting on top of the bonnet.
Car seat chooser
Child seats that fit a Mercedes-Benz C-Class (2007 – 2014)Our unique Car Seat Chooser shows you which child car seats will fit this car and which seat positions that they will fit, so that you don't have to check every car seat manufacturer's website for compatibility.
Driving Mercedes-Benz C-Class (2007 – 2014)
- Engines range from C180 BlueEfficiency to C63 AMG Edition 507
- Readers report Real MPG to be between 13–63 mpg
Want proof of how important the new C-Class is to Mercedes-Benz? Well even before it was launched the model completed the most comprehensive test programme in the Stuttgart firms history. Over a three and a half year period the prototypes and pre-production models clocked up more than 15 million miles all over the world. Considering it’s the best selling model in the firms line-up, with more than 1.4 million cars sold worldwide since 2000, Mercedes had to get he new model exactly right.
It's certainly very refined. Wind and road noise are impressively low at speed but the best aspect of the Merc is the excellent ride. Even over extremely rough roads it copes effortlessly but that doesn’t mean it’s soft through bends. The Agility Control selective damping system ensures that body control and stability are both excellent without compromising comfort. This means it corners precisely and inspires plenty of confidence - it’s a shame then that the steering lacks a little sharpness and can feel disconcertingly light at higher speeds.
The Agility Control system is impressive though, especially as it comes as standard on all models. This includes selective damping which controls the shock absorbers according to the driving conditions. It uses hydromechanics to offer soft damping when driving along a straight road for example, or a firmer damping action for cornering. An optional Advanced Agility program with a ‘sport’ driving mode is also available.
There are plenty of engines to choose from in the C-Class range - all of which are carried over from the previous C-Class but with improvement to power, torque and efficiency. The entry-level model is the C180 Kompressor which is the same 1.8-litre engine that's used in the more powerful C200 Kompressor (confusing we know but it's the same way BMW badges its cars so we shouldn't be surprised).
We’ve never been truly convinced by the supercharged four-cylinder Kompressor units Mercedes persists in using, but this improved 1.8-litre unit may redress that balance. Thanks to modifications the high output C200 K version now has 20bhp more and generates its maximum 250Nm of torque at 2,800rpm, while both fuel economy and performance have been improved. It feels punchy enough low down and although lacking in a decent engine note, it’s surprisingly responsive when mated to the five-speed automatic gearbox and it's no slouch.
Most people go for a diesel though and the C200 CDI and C220 CDI models both use the same 2.2-litre diesel engine that's smooth and responsive, although we'd suggest sticking to an automatic model as the manual gearbox on the C-Class is a little springy and not that enjoyable to use.
|C180 BlueEfficiency||42–48 mpg||8.5–9.0 s||138–169 g/km|
|C180 BlueEfficiency Automatic||40–48 mpg||8.5–9.0 s||138–163 g/km|
|C180 Kompressor||40 mpg||9.5 s||167–168 g/km|
|C180 Kompressor BlueEfficiency||44–45 mpg||9.5 s||154–158 g/km|
|C200 CDI BlueEfficiency||57–59 mpg||9.2 s||125–139 g/km|
|C200 CDI BlueEfficiency Automatic||51–58 mpg||9.1–9.7 s||129–144 g/km|
|C200 Kompressor||40 mpg||8.6 s||169–174 g/km|
|C220 CDI||48 mpg||8.5 s||156–160 g/km|
|C220 CDI BlueEfficiency||59–69 mpg||8.4 s||109–133 g/km|
|C220 CDI BlueEfficiency Automatic||50–64 mpg||7.6–8.1 s||116–149 g/km|
|C230||31 mpg||8.4 s||216–221 g/km|
|C250 BlueEfficiency||42 mpg||7.2 s||156–161 g/km|
|C250 CDI BlueEfficiency||49–59 mpg||7.0 s||131–153 g/km|
|C250 CDI BlueEfficiency Automatic||57–59 mpg||7.1 s||131–136 g/km|
|C350||29 mpg||6.4 s||232 g/km|
|C350 BlueEfficiency||40 mpg||6.0 s||164 g/km|
|C350 CDI BlueEfficiency||43–48 mpg||6.0–6.4 s||154–174 g/km|
|C63 AMG||24 mpg||4.5 s||280 g/km|
|C63 AMG Edition 507||24 mpg||4.2 s||280 g/km|
Mercedes-Benz C-Class (2007 – 2014) Models and Specs
|Kerb Weight||1470–1730 kg|
|Boot Space||475 L|
|Warranty||3 years / Unlimited miles|
|Road Tax Bands||B–M|
|Official MPG||23.5–68.9 mpg|
|Euro NCAP Safety Ratings|
On sale until January 2015
|63 AMG 457 4dr Auto||£57,300||23.5 mpg||4.5 s|
|63 AMG Edition 507 4dr Auto||£67,295||23.5 mpg||4.2 s|
On sale until July 2014
|63 AMG 457 4dr Auto||£57,300||23.5 mpg||4.5 s|
|63 AMG Edition 507 4dr Auto||£67,295||23.5 mpg||4.2 s|
On sale until March 2014
On sale until June 2012
On sale until April 2011
|180 CGI BlueEFFICIENCY Executive SE 4dr||£25,405||42.2 mpg||9.0 s|
|180 CGI BlueEFFICIENCY Executive SE Auto 4dr||£26,925||40.4 mpg||9.0 s|
|200 CDI BlueEFFICIENCY Executive SE 4dr||£26,655||56.5 mpg||9.2 s|
|200 CDI BlueEFFICIENCY Executive SE Auto 4dr||£28,300||51.4 mpg||9.7 s|
|220 CDI BlueEFFICIENCY Executive SE 4dr||£27,750||58.9 mpg||8.4 s|
|220 CDI BlueEFFICIENCY Executive SE Auto 4dr||£29,395||50.4 mpg||7.6 s|
|350 CDI BlueEFFICIENCY Elegance 4dr Auto||£33,860||42.8 mpg||6.4 s|
|350 CDI BlueEFFICIENCY Sport 4dr Auto||£35,595||42.8 mpg||6.4 s|
|350 Elegance 4dr Auto||£34,665||28.5 mpg||6.4 s|
|350 Sport 4dr Auto||£36,400||28.5 mpg||6.4 s|
On sale until July 2010
|180 Kompressor BlueEFFICIENCY Executive SE||£24,670||43.5 mpg||9.5 s|
On sale until April 2010
|180 Kompressor BlueEFFICIENCY Elegance||£24,700||44.8 mpg||9.5 s|
|180 Kompressor BlueEFFICIENCY Sport||£26,400||44.8 mpg||9.5 s|
|250 CDI BlueEFFICIENCY SE||£26,985||55.4 mpg||7.0 s|
|250 CDI BlueEFFICIENCY SE Auto||£28,520||48.7 mpg||7.0 s|
On sale until May 2009
|200 Kompressor Elegance||£25,164||39.8 mpg||8.6 s|
|200 Kompressor Elegance Auto||£25,164||-||-|
|200 Kompressor SE||£23,994||39.8 mpg||8.6 s|
|200 Kompressor SE Auto||£23,994||-||-|
|200 Kompressor Sport||£26,828||39.8 mpg||8.6 s|
|200 Kompressor Sport Auto||£26,828||-||-|
|220 CDI Elegance||£26,181||47.9 mpg||8.5 s|
|220 CDI Elegance Auto||£26,181||-||-|
|220 CDI SE||£25,012||47.9 mpg||8.5 s|
|220 CDI SE Auto||£25,012||-||-|
|220 CDI Sport||£27,845||47.9 mpg||8.5 s|
|220 CDI Sport Auto||£27,845||-||-|
|230 Elegance||£27,431||31.0 mpg||8.4 s|
|230 Elegance Auto||£27,431||-||-|
|230 SE||£26,261||31.0 mpg||8.4 s|
|230 SE Auto||£26,261||-||-|
|230 Sport||£29,094||31.0 mpg||8.4 s|
|230 Sport Auto||£29,094||-||-|
|280 Elegance Auto||£29,197||-||-|
|280 SE Auto||£28,028||-||-|
|280 Sport Auto||£30,861||-||-|
|320 CDI Elegance Auto||£31,404||-||-|
|320 CDI Sport Auto||£33,068||-||-|
On sale until January 2009
|180 Kompressor Elegance||£24,078||40.4 mpg||9.5 s|
|180 Kompressor Elegance Auto||£24,078||-||-|
|180 Kompressor SE||£22,908||40.4 mpg||9.5 s|
|180 Kompressor SE Auto||£22,908||-||-|
|180 Kompressor Sport||£25,741||40.4 mpg||9.5 s|
|180 Kompressor Sport Auto||£25,741||-||-|
On sale until April 2008
|180 Kompressor Elegance Estate||£25,795||-||-|
|180 Kompressor Elegance Estate Auto||£25,795||-||-|
|180 Kompressor SE Estate||£24,600||-||-|
|180 Kompressor SE Estate Auto||£24,600||-||-|
|180 Kompressor Sport Estate||£27,495||-||-|
|180 Kompressor Sport Estate Auto||£27,495||-||-|
|180 Kompressor Elegance||£24,595||-||-|
|180 Kompressor Elegance Auto||£24,595||-||-|
|180 Kompressor SE||£23,400||-||-|
|180 Kompressor SE Auto||£23,400||-||-|
|180 Kompressor Sport||£26,295||-||-|
|180 Kompressor Sport Auto||£26,295||-||-|
- Euro NCAP 5 stars passenger protection, 3 stars child passenger protection, 2 stars pedestrian protection.
- On post 2012 facelift C-Class the COMAND satnav accepts seven figure postcodes.
- Service indicator can be re-set using a sequence incolving the column stalks. Video available on You Tube.
- The original Comand system satnav did not take a full UK postcodes.
- Complaint of noisy electric folding mirrors.
- Criticism of the brightness of the instrument display on the 2012 facelift model.
What to watch out for
Serious issues with piezo injectors of 220 CDI cracking in later 2009. Many cars off the road for extended periods. Supply problems of replacement injectors, apparently made in Malaysia.04-02-2011:
Seems to be a widespread problem with automatic transmissions. Mercedes-Benz is instructing dealers to replace the transmission valve control body, but there is a shortage of parts.02-03-2011:
Battery drains over about 2 weeks seems to be a problem.27-08-2011:
Problem of premature wear of timing chain sprocket for balancer shaft of M272 and M273 V6 petrol engines. Mercedes-Benz Star bulletin about this. Big job. Can cost £4,000.20-05-2012:
Several reports of brown stains appearing on alloy wheels of C-Class at 2 - 3 years old.22-05-2012:
Paint problem after four years on front and rear bumpers of solid red painted examples.23-05-2012:
Yet another complaint of corroded alloys. Could be that rusting of the steel wheel bolts is what causes the brown stains. Corroded wheel bolts is quite an old complaint, previously not thought significant enough to record.16-07-2012:
C350 has propensity to blow 477 H7 dipped beam bulbs.07-09-2012:
J ust after the three year warranty had expired, the steering column of a 2008 C220 CDI had to be removed for worn or faulty 'bushes' to be replaced. MB met 95% of the £700 cost, most of which was labour. Automatic tranmission recently began sticking in 3rd gear and juddering or lurching at low speed. Repaired at a cost of £396.14-09-2012:
Strange problem of indicators flashing the wrong side. Might be due to moisture ingress to one of the side repeaters.19-04-2013:
Uresolved dashboard rattle irritating some owners. Apparently Mercedes is aware and is developing a kit to fix it.31-10-2013:
Sticking gearchange on three year old C250 BlueEfficiency CGI estate automatic turned out to be the torque converter, which was replaced under warranty.02-12-2013:
Report of MoT Advisory for rusting brake pipes on 45k mile November 2007/57 C220 CDI.13-12-2013:
Plastic interior door handles of W204 and S204 C Class seem to be breaking regularly. The first to fail is the drivers because it is the most used. Because these are an integral part of the door panel and not available separately, the cost to replace is £374 (inc VAT), plus fitting. Up to 75% is offered in 'Goodwill' in Germany. Nothing so far in the UK.13-12-2013:
Plastic interior door handles of W204 C Class seem to be breaking regularly. The first to fail is the drivers because it is the most used. Because these are an integral part of the door panel and not available separately, the cost to replace is £374 (inc VAT), plus fitting. Up to 75% is offered in 'Goodwill' in Germany. Nothing so far in the UK.29-12-2013:
Glycol contamination of automatic transmission fluid via the transmission heat exchanger can still sometimes occur, necessitatiing a new radiator and heat exchanger and flushing out and changing of ATF.30-04-2014:
Rusted brake pipes reported on 2007 Mercedes W204 C320, replaced at 45k miles, then at 66k miles paint on rear wheelarches flaked off and surface corrosion set in (see photo).26-08-2014:
Another injector failure reported on 2011 S204 Mercedes C220 CDI Blue Efficiency.31-08-2014:
Oil pump failure reported on 126k mile 2007 Mercedes C220 CDI.31-10-2014:
On Mercedes C220 CDi Sport Blue Efficiency, engine "locked up" at 28,000 miles, 3 months out of warranty. Had previously needed replacement piezo injectors, but because it has been serviced by an independent, MB denied any responsibility.20-11-2014:
Another complaint of Mercedes W204 C Class interior door handles breaking and the whole door panel having to be replaced. This reader was quoted £500, so the cost has gone up.17-01-2015:
Steering lock of 4 year old C-Class estate failed costing £1,000 to rectify.13-02-2015:
Jerks from 7G automatic transmission in C-Class less than 3 years old were not cured by a dealer software update. An automatic transmission fluid change did cure the problem, but the dealer tried to charge for it.14-03-2015:
Another case of rusting rear brake pipes on a 6 year old Mercedes Benx C220CDI (see 2-12-2013).08-04-2015:
CD changer of Command system of 2011 W204 C-Class failed. Quoted £475 to fix, or £1,900 if the owner had damaged it himself somehow.07-05-2015:
Report of automatic transmission problem on 2013/62 Mercedes C-Class 1.6 petrol estate. On occasion it fails to change gear, normally at the start of a journey. The problem is intermittent. MB dealer failed on three separate occasions to find the fault, let alone diagnose its cause.14-05-2015:
18" wheels with 225/40 tyres on the front and 255/35 on the rear reported as particularly prone to pothole damage on an S204 C250 estate.21-05-2015:
Report of failed steering rack on 27k mile 5 year old Mercededs C200CDI. Estimate for replacement £2,000.02-06-2015:
Report of failed steering lock on 38k mile 2011 Mercedes C220. Cost £520.80 to replace.
Complaint of 'Artico' seat material of driver's and front passenger's seats of 52k mile 2008/58 Mercedes C180 tearing along the main seams. Driver a normal 12 stones in weight, wife a lot less.05-08-2015:
Complaint of premature stretching of timing chain in engine of 42k mile 2010 C180, not cured by replacing the tensioner and giving it an oil change.19-09-2015:
Oil leak from timing chain tensioner seal of 109k mile Mercedes C220CDI W204 resulted in needing new valves, valve springs, lifters, etc. Correspondingly, the turbo bearing was found to be worn and a new turbo was needed. Total cost £4,400.25-05-2016:
Cooling system problems reportd on 2012 Mercedes C250CDI at 32k miles: Two coolant leaks on the engine: Water pump and Thermostat housing. MB offered 50% goodwill towards the waterpump, but total cost of replacements will still be £550.04-06-2016:
On some models of W204 with keyless start the only key is for the glove locker, but if this gets broken into a new lid is £550 and there may be problems coding a key to the lock. Aftermarket lids are not lockable.01-07-2016:
Timing chain imminent failure reported on 2010 Mercedes C180 auto estate when with dealer for 50k mile service. Cost estimated about £2,000. Possibil;ity of a 25% - 75% contribution from Mercedes.09-08-2016:
'Tinkling' reported from timing chain area of 40k mile 2007 Mercedes Benz C200CDI on start up. Probably timing chain tensioner not getting enough oil.29-10-2016:
Report of engine of 2012 C63AMG needing replacement of all 4 camshafts, cam followers and tappet adjusters at a cost of £8,000. Engineer owner thinks that as all 4 cams have failed together there is an oil supply problem (unlikely) or incompatibility between the cams and cam followers or perhaps poor cam lobe hardening. Goodwill claim been made but the offer of a contribution by MB (20%) and the dealer (2.5%) left owner to pay £6366.29-11-2016:
Report that 45k mile 2010 Mercedes-Benz C180 CGI estate requires software update and replacement of timing chain and tensioners at a cost of £3,000.26-12-2016:
Report of 'jumping' gearchanges on 2012 Mercedes-Benz C180 CGI Blue Efficiency automatic at 27,000 miles. MB dealer carried out a software update at £240, then changed the transmission fluid for £270, but, though general grearchanges are smoother, there is still some 'jumping'. (See 7-5-2015, 29-3-2013 and 4-2-2011.)06-05-2017:
Report that the unit that receives the remote/transponder on the steering column to start a 2012 Mercedes C180 has had a horrid crunchy action from new making it awkward to remove. After 5 years it's getting worse.03-07-2017:
Report of front seat seams splitting three times in 2009 Mercedes-Benz C-Class (see 3-6-2015)31-07-2017:
Another report of 'Artico' seat cover material splitting, this time on a 2012 Mercedes Benz C-Class with 87,000 miles. (See: 3-6-2015.)01-08-2017:
Another report of a failed steering lock on a Mercedes-Benz W204 C-Class. Owner billed £700 for replacement.03-08-2017:
Further report of interior door handle breaking, this time on a 2010 W204 Mercedes M=benz C Class. Owner quoted €545.53, plus fitting, by a Mercedes dealer in France; then £434.40 inv VAT plus fitting by a Mercedes dealer in the UK. MB refused to contribute in any way.17-10-2017:
Report of r evs fluctuating when cold making 2012 MB W204 C220i auto impossible to drive. When engine is warm its ok. Likely to be camshaft adjustor failure, symptoms of which are: a rattling noise on start-up, uneven running and a rough idle, diagnostic trouble coded related to camshaft timing.12-11-2017:
Report of power steering becoming stiff on 2012 Mercedes Benz C180 becoming very stiff in autumn 2016. Garage identified problem as battery being low on charge and battery was replaced. Then in October 2017 the same thing happened. Again the steering appeared to 'lock up' on turning, but assistance returned when straightened up. Again garage found that the charge in the battery was low and it was replaced for a second time, just one year after the first replacement. Car is driven less than 3,000 miles annually so owner has now bought a Smart AGM battery charger to keep the battery charged.15-01-2018:
Report of problem with 7-speed torque converter auto in 2007 Mercedes-Benz C-Class 2.5 C230 Auto Avantgarde SE Estate at 108k miles. The gearbox had performed faultlessly for years, until October 2017. All manner of problems suddenly appeared, in intermittent fashion. Eventually, a knowledgeable expert diagnosed a faulty speed sensor located inside the box. Apparently the normal operating temperature can be a factor in degradation and failure of these components. The whole gearbox electronic control unit was removed, sent to another expert (for replacement of the faulty sensor) and then refitted along with a general g/box service at a cost of £750. The g/box performance is back to silky smooth. Owner told this is a 'common' fault.04-02-2018:
Report of 2009/59 Mercedes-Benz C180 CGI, bought new from a Mercedes main dealer and serviced throughout by them. At the last service they advised owner that there was an oil leak. They quoted for repair as follows: 1. Oil Filter Housing Cracked £987.24; 2. Engine Sump Leaking £646.68; Then they say the following too may be required after the above work is done: 1. Turbo Return Line Leaking Oil £663.18; 2. Turbo Intake Pipe Leaking oil £131.04; 3. Rear Main Oil Seal Leaking £818.28. The car has only done 34,000 miles.04-02-2018:
Report of starter motor failing on 2013 Mercedes C220 at 20,500 miles. Owner had to wait 6 days to get the car into Mercedes then a further 5 days for the dealer to get the parts from Germany. Mercedes Southampton agreed that the starter motor should not have failed but refused to cover the full cost of repair. Owner was charged £350 for the repair. He contacted the Motor Ombudsman in November asking that they help recover the money. It took over 2 months to get a reply that they simply we cannot help because the car was out of warranty.15-05-2018:
Complaint of leather base of driver's seat of 2013 Mercedes-Benz W204 C-Class splitting along the seam. Neither selling dealer not Mercedes Benz interested. See: 3-6-2015, 3-7-2017 and 31-7-2017.26-06-2018:
Report of driver side door lock failing in 2007 Mercedes W204 C220. Won't lock with the fob or the interior lock botton.10-07-2018:
Report of differential failure on 2009 Mercedes Benz C180 1.6 at 75,000 miles. Dealer quoted £2,500 to replace it.16-07-2018:
Report of timing chain failure on 70,000 mile 2011 Mercedes-Benz W204 C180 CGI with full service history. Owner checked with independent garages and they state that at least 2-3 a week are now having these failures on the W271.8 evo engine.25-07-2018:
Report of electromechanical parking brake of 2012 MB S204 C class estate automatic failing to hold the car on a steep incline. Owner has to also put it in Park and then it rolls back a bit. When she then puts it in reverse "it makes a horrible crunching sound."18-08-2018:
Another complaint of 'Artico' seating material of W204 C-Class splitting. Failed after 3 years. MB replaced it. One year later it is splitting again. (See: 15-5-2018, 31-7-2017, 3-7-2017, 3-6-2015.)27-09-2018:
Report of steering lock/ignition switch failure on 2008 W204 Mercedes C180. (See 17-1-2015, 2-6-2015, 1-8-2017.) Faulty ignition switch in photo was replaced by Mercedes-Benz of Brighton, for which the labour charge was for 4 hours at £136 per hour (plus VAT). When these steering lock/ignition switches fail, the car is completely immobilised (sometimes very inconveniently) and has to be transported to the nearest Mercedes-Benz garage. Can take a week to get the part frtom Germany. Total cost of repair including recovery in this case was £1,034.40.21-10-2018:
Report of 2013 Mercedes Benz W204 C220 being recalled for airbags to be earthed at Mercedes dealership in 2018 On 10th August it was involved in an RTA "due to the brakes failing" and airbag malfunction. Managed to control the car to a standstill, having 3 collisions in the process (2 cars). The C220 and 1 other since written off. Local Mercedes dealer advised that cer clever enough to know airbags weren't needed at impact 51mph, yet display said airbag malfunction then. MB UK to inspect car w/c 21-10-2018.06-11-2018:
Report of problem with 'Fire Opal Red' metallic paint of 2012 Mercedes-Benz C220 bought at auction in April 2012. It has on reoccurring white blotches on the paintwork. So far owner had the boot, roof, roof rails and Bonnet resprayed. It has been back to the paint shop 4 times and next week will be the 5th as new blotches have appeared on the rear wing. The paint shop manager has said he's never seen anything like it before and will get in touch with the paint suppliers to find out if they know of it as a fault with Red cars. This is the same problem that occurred a lot with Mercedes-Benz SLKs in 'Fire Opel Red' built from 2011 - 2016: /carbycar/mercedes-benz/slk-r172-2011/good/08-12-2018:
Report concerning December 2012 Merceded-Benz C250 (CDI?) AMG Sport at 46,784 miles. "Engine warning light on fault code p034062 - positioner sensor for intake camshaft has an electrical fault. Suspect camchain stretched/cam gear wear- rattle on start up noticeable."24-12-2018:
Report of offisde track control arm mount of 2008 Mercedes-Benz C350 Sport snapping off the subframe.03-01-2019:
Alarming report of failure of dashboard functions of 2010/60 Mercedes-Benz C250 Blue Efficiency. MB dealer diagnosed a failed media interface unit. Said "spares are no longer available" and owner had to accept the bypassing of the failed unit and consequential loss of satnav, Bluetooth and radio tuning functions. MB Head Office Customer Service also confirmed that no repair/replacement is possible. This is outrageous and contravenes EC law. The part number is A2049008205. The supplying dealer has to supply the part and fix the car. However, the customer could find the cost of this, which he is liable for, to be unacceptable.22-02-2019:
Report of problems with 2013 Mercedes Benz C220 CDI BlueEFFiCiENCY 7G-Tronic three days after an official MB service. Warning lights for: runflat, ABS and EPS appeared. Car drove fine but taken back to MB dealer who replaced front wheel sensors, but that did not cure it so put the old sensors back. Next day diagnosed faulty EPS unit. Replaced that then found a fault on the hydraulic unit that had burned out the EPSt. Have now ordered the part.03-03-2019:
Report of microblistering of the 'Fire Opal' metallic red paint over most of a 2013 Mercedes Benz S204 C-Class estate. Booked in for a respray inder warranty on 24-6-2019, but MB will not repaint an area previously damage repaired.25-04-2019:
Report of lacquer clearcoat peeling from boot lid of 'Fire Opal' metallic red Mercedes Benz W204 C250. Condition now spreading to other panels. Previous reports on W204 6-11-2018 and 3-3-2019, and also on other MB models.14-06-2019:
Another report of Artico seat material tearing, on a 2013/63 Merceded-Benz C220CDI. Mercedes changed the driver seat in 2018 because of the material tearing. Six months later a small hole has appeared circa 2mm for which Mercedes have refused to accept liability.28-10-2019:
Report of timing chain failing on 2010 Mercedes 1.8 C250CGI petrol at 80,000 miles. Mechanic told owner the guides and sprockets had worn leading to the chain being thrown and failure. Mechanis says its a regular failure which he is repairing all the time at a cost of £2,195 + VAT.
63 Dated Reports of faults since January 2011.
- July 2007: Mercedes-Benz C-Class launched
- July 2007: C63 AMG announced
- March 2008
- November 2008
- July 2010
- December 2010: Revised C-Class unveiled
- February 2011: New C63 AMG launched
- July 2012: Mercedes-Benz upgrades C-Class
Mercedes-Benz C-Class launched
Three model lines with the emphasis on a balance of comfort and an exhilarating driving experience: SE, Elegance or Sport. All model variants share Agility Control suspension package with selective damping, Pre-safe preventive occupant protection system and optional Intelligent Light System with five different lighting functions. Four and six-cylinder engines with improvements of up to 13 per cent more power output than the outgoing model, accompanied by up to six percent lower fuel consumption.
In the Elegance line there are chrome highlights on the radiator grille which is finished in high-gloss paint accentuating the brand attributes of comfort and luxury. The SE line offers the same technical innovations as the other two model variants. Both the Elegance and SE lines share a more executive and traditional-style front design, with a bonnet mounted Mercedes star.
Agility Control has selective damping, which controls the shock absorber forces according to the driving situation. It uses hydromechanics (rather than complicated electronics) to offer soft damping when low suspension forces are at work, when driving along a straight road, for example and much firmer damping action when high forces are applied; for example, when cornering or taking avoiding action.
Optional Advanced Agility package with a “sporty” driving mode, available from autumn 2007. This offers the driver a choice of two gearshift programmes: Sport and Comfort. Within these programmes the shock absorber for each wheel has infinitely variable electronic control. Adaptive Brake is another new development and is based on the technology of the S-Class. Include Hill Start Assist making it easier for the driver to move off on uphill gradients, priming the braking system in critical situations and light contact to dry the brake discs in wet conditions.
During the course of its development, the new C-Class Saloon successfully passed more than 100 crash tests, including the particularly demanding, in-house impact tests. Occupant protection is based on an intelligently designed bodyshell, 70 percent of which consists of high-strength and ultra high-strength steel. Mercedes-Benz has enlarged the deformation zones even further and improved energy flows. The front-end structure of the new C-Class has four independently acting impact levels, which enable forces to be distributed over a wide area while bypassing the passenger cell.
The safety technology in the interior has been complemented with the very latest protection systems. Seven airbags are included as standard equipment: two adaptive airbags for the driver and front passenger, a kneebag for the driver, two sidebags in the front seat backrests and two large windowbags which extend from the A to the C-pillar during a side impact.
The driver, front passenger and the passengers on the outer rear seats also benefit from belt tensioners and belt force limiters as standard. The standard head restraints operate on the NECK PRO principle: during a rear-end collision the padded surfaces are pushed forward and upward within milliseconds to support the heads of the driver and front passenger at an early stage. This significantly reduces the risk of a whiplash injury.
Mercedes-Benz has developed flashing adaptive brake lights as a major help in reducing rear-end collisions, and these are also standard equipment in the new C-Class. If the driver needs to brake hard at speeds in excess of 30 mph the brake lights flash rapidly to warn drivers following behind. At higher speeds of around 70 mph, flashing lights make drivers react 0.2 seconds quicker than they do to conventional brake lights.
The central colour display is part of the new control and display concept which the C-Class has adopted from the luxury-class Mercedes models. Its major advantage is rapid access to frequently used functions, which means that the driver does not need to relearn, is able to maintain familiar habits and feels at home immediately. All the control and display elements necessary and important during a journey are located in the cockpit, i.e. in immediate proximity to the driver.
The new C-Class features, as standard, the Audio 20 radio/CD system and optional integrated CD changer, Audio 50 APS and COMAND systems, which are newly developed, for C-Class passengers. They all feature a keypad for entering telephone numbers and radio frequencies, as well as a Bluetooth interface which wirelessly connects the Bluetooth mobile phone to the hands-free telephone system. In the Audio 50 APS, the route guidance information includes a visual display that automatically zooms in on junctions. A six-CD changer and the LINGUATRONIC voice control system are also integrated.
The multimedia system COMAND offers even more functions in the new C-Class. One new feature is a Europe-wide navigation system with data stored on a 30 Gigabyte hard disk. The high-resolution maps are shown on a colour display which pivots away and disappears beneath a cover at the touch of a button.
C63 AMG announced
AMG 6.3-litre V8 engine develops a peak output of 457 hp and a maximum torque of 600 Nm – unrivalled figures in this segment. 0-60 mph in 4.3 seconds, top speed is electronically limited to 155 mph. In conjunction with an all-new front axle, speed-sensitive AMG sports steering and the new, three-stage ESP®, the AMG sports suspension ensures both outstanding driving enjoyment and exemplary handling dynamics. Market launch early 2008, with UK cars arriving mid 2008.
Mercedes-Benz has concocted a BlueEFFICIENCY package for the four-cylinder C 180 KOMPRESSOR and C 200 CDI models which lowers fuel consumption by as much as 12%. Instead of the previous 46.3 mpg, the BlueEFFICIENCY version of the 100-kW/136-hp C 200 CDI now achieves 55.4 mpg. This equates to 135g/km of CO2.
C180 KOMPRESSOR BlueEFFICIENCY replaced existing model with no price increase. BlueEFFICIENCY is the name Mercedes-Benz has given to a range of measures to improve fuel economy and reduce CO2 emissions. The C 180 KOMPRESSOR BlueEFFICIENCY does just that, with weight saving measures, energy management and enhanced aerodynamics. The C180 KOMPRESSOR BlueEFFICIENCY engine still offers 156hp and 230Nm of torque, despite a 199cc reduction in displacement. Fuel consumption has been improved by up to 11% with the manual saloon returning 44.8 mpg combined. This can be improved further by the driver as the C180 KOMPRESSOR BlueEFFICIENCY has a fuel economy indicator and Shift Point Indicator.
CO2 emissions have been reduced by an impressive 19 per cent now emitting just 149 g/km. The 18g/km reduction makes the C180 KOMPRESSOR BlueEFFICIENCY model an attractive choice for fleet managers as the CO2 improvements result in a shift from the 21 per cent tax band to the 17 per cent company car tax band. This will see savings of up to £30.90 a month and a yearly saving of £370.80 (based on 40 per cent taxpayer). Non-fleet customers also stand to benefit from the CO2 reduction as the model moves from road fund licence band E to C creating a £50 saving.
E xclusive new C-Class DR 520 with more power and performance than any other C-Class. Only 20 units of this car available, sold exclusively through Specialist Products division at Mercedes-Benz World at Brooklands, Surrey.
Based on the high-performance C 63 AMG, the DR 520 has a performance upgrade and boasts 520 hp and 650 Nm of torque, a 60 hp and 50 Nm advantage over than the standard C 63 AMG. The DR 520 Saloon can reach 0-62 mph in just 4.1 seconds with the Estate achieving the same in 4.2 seconds, and both are electronically limited to a top speed of 187 mph.
The AMG Performance Pack Plus is fitted to the DR 520 as standard and features AMG’s high-performance braking system with red calipers, with the addition of engine upgrades in the form of forged pistons, newly-developed connecting rods and a revised crankshaft, as well as an AMG Carbon Fibre rear spoiler for the Saloon. Available with a black or white matt wrap and complimented by Titanium finish alloy wheels, grille and discreet DR 520 badging on the wing and the boot lid, the DR 520 combines stealthy looks with potent performance.
Inside, the sports seats are upholstered in leather and exclusive Alcantara finished with red or white contrast stitching, as is the dashboard and upper door panels. The multi-function AMG Performance steering wheel is clad in Nappa leather and Alcantara. The DR 520 costs £9,995 above the standard C 63 AMG price, making the DR 520 Saloon £62,430 OTR and the Estate £63,680 OTR. The cars are also backed by a three-year, 60,000 mileage warranty.
Revised C-Class unveiled
Launched Spring 2011 and a comprehensive modernisation. The front and rear sections have a more striking design. High-resolution colour display screen in the instrument cluster, a new dashboard with grained surface and prominent decorative trim emphasising the premium character of the interior.
By switching from superchargers to tyurbochargers on the 4 cylinder petrol engines, fuel economy was improved by up to 31 per cent. Efficiency-enhancing measures including new engines, the improved 7G-TRONIC PLUS automatic transmission and the ECO start/stop function also feature. Ten new driving assistance systems ranging from the standard ATTENTION ASSIST drowsiness detection system to the optional DISTRONIC PLUS proximity control system are also now available for this model series for the first time.
A total of more than 2,000 new components distinguish the 2011 Mercedes-Benz C-Class from its predecessor. The UK market launch of the Saloon and Estate versions took place in March 2011.
The front bumper has more expressive and dynamic contours, with the front section being brought in line with the brand's new design idiom. The radiator grille surround is now more prominent. The central air intake opens out upwards in a V-shape, forming a visual base unit for the radiator grille.
The control panel of the communication and information unit has keys with high-gloss surface inserts. The combination of keys, high-gloss areas and a new knurled wheel design accentuates the enhanced interior. In conjunction with the new generation telematics generation, the C-Class is now available with a high-resolution colour display in the instrument cluster.
An improvement of up to 31 per cent has been achieved in fuel consumption and all C-Class launch models feature the ECO start/stop function as standard. All the engine variants are now classed as BlueEFFICIENCY units, showing that they are particularly efficient and environmentally compatible in their use of fuel. In future all automatic versions will feature the further-developed 7G-TRONIC PLUS seven-speed automatic transmission. In addition, the overall ratio of all new powertrain variants has been optimised for better fuel economy.
All the petrol engines in the model series have direct injection. One of the highlights is the introduction of the new V6 petrol engine with its innovative and highly efficient BlueDIRECT process in the C350 BlueEFFICIENCY. The quantum leap in efficiency is particularly well illustrated by the six-cylinder unit: Power has increased considerably, the C350 BlueEFFICIENCY delivering 306PS and 370Nm (previously 292PS and 365Nm).
As a first in the C-Class, the Becker MAP PILOT makes a low-cost navigation function, which can also be retrofitted, available for the entry-level Audio 20 CD radio. Its advantages over aftermarket solutions include integrated operation via the central controls and the Audio 20 display, a concealed location in the glove compartment and updating via an internet portal.
New C63 AMG launched
The 2011 generation of the C63 AMG gained a new radiator grille with a large Mercedes star and a wing-type transverse louvre, as well as a new AMG front apron with a lower cross member painted in high-gloss black, special AMG daytime running lights and side air outlets, the front section recalls the look of the SL 63 AMG high-performance roadster. The new bonnet with its modified powerdomes is now made of aluminium.
New clear-lens headlamps emphasise the car's distinctive, self-confident presence and the Intelligent Light System (ILS) is fitted as standard. The wide front wings with the "6.3 AMG" legend and the new 5 twin-spoke AMG light-alloy wheels which are painted in titanium grey and have a high-sheen finish dominate the side view. Good contact with the road is provided by the wide 235/40 R 18 and 255/35 R 18 tyres at front and rear respectively.
The naturally aspirated eight-cylinder engine with its large displacement of 6208 cc develops 457 hp at 6800 rpm and attains a peak torque of 600 newton metres at 5000 rpm (the C63 does NOT get the 5.5 litre 525PS twin turbo C63 V8). A look at the performance figures confirms that the new C63 AMG retains its predecessor's position as the top performing model in its segment: acceleration from standstill to 62 mph in just 4.5 seconds (Estate: 4.6 s) while the top speed is 155 mph (electronically limited).
Mercedes-Benz upgrades C-Class
The enhancements help to lower running costs and can reduce BIK for business drivers by up to four per cent, giving the C-Class an even greater competitive advantage over premium compact rivals. In addition, the revisions have immediately had a positive impact on the already-strong residual values of the C-Class, with CAP announcing a five per cent (£450) increase in values for the entry-level trim grade.
Executive SE became the new entry point to the revised range for the C 180 BlueEFFICIENCY, C 200 CDI BlueEFFICIENCY and C 220 CDI BlueEFFICIENCY Saloon and Estate, which includes a sports grille, new 16-inch alloy wheels, Artico upholstery and LED daytime running lights at a price increase of only £35 over the previous SE grade.
A new Luxury Package is available for Executive SE models to replace the former Elegance trim option. Carrying a £2,000 premium, it includes the three louver grille with bonnet-mounted star, 17” alloy wheels with a seven twin-spoke design, automatically dimming rear view mirror and folding exterior door mirrors, chrome trim on the side, rear and shoulder line, a storage package and brown Ash wood trim with a matt finish.
The Sport trim made way in the 2013 C-Class for two new variants –AMG Sport and AMG Sport Plus. The AMG Sport Saloon and Estate cost £960 less than the previous Sport models, and feature 17-inch AMG wheels and halogen headlights.
In addition, there is a tax saving on the new AMG Sport, thanks to a reduction in CO2 over the previous model. For example, the previous C 220 CDI Sport Saloon with manual transmission offered 133g CO2/km and BIK 2012/13 of 20%, giving a total BIK over 36 months of £7,865, based on an income tax bracket of 40%.
By comparison, the C 220 CDI BlueEFFICIENCY AMG Sport Saloon with manual transmission gives 123g CO2/km and BIK 2012/13 of 18%. Therefore the total BIK over 36 months is £6,897, giving a total saving of £968.
The AMG Sport Plus, priced £1,000 above AMG Sport and just £35 over the previous Sport line, includes 18-inch bi-colour AMG alloys, bi-Xenon front lights with Intelligent Light System and Adaptive High Beam Assist, AMG sports seats, Black Artico/Dinamica upholstery with contrast red stitching, red seat belts, AMG floor mats with red edging and silver gearshift paddles (automatic transmission only).
In the C-Class Coupé, the pricing and specification of the AMG Sport were unchanged, but an AMG Sport Plus version was available for an additional £1,000. The comprehensive list of trim additions includes 18-inch bi-colour AMG alloys, an AMG boot lip spoiler in body colour, AMG sports seats, Black Artico/Dynamica upholstery with the contrast red stitching on the seats and door panels, red seat belts, AMG floor mats with red edging and silver gearshift paddles (automatic transmission only).
A £530 AMG Handling Package was offered on the C-Class Coupé to uprate the steering, engine, exhaust and transmission response, as well as introducing unique styling touches. The Dynamic Handling Package continues to be available on selected Saloon and Estate models.
The C 180 BlueEFFICIENCY is powered by a new ultra-efficient 1.6-litre direct-injection turbocharged petrol engine and is accompanied by electric power steering to further bolster economy.
With an output of 154 hp at 5,000 rpm, the new engine is almost as powerful as its predecessor while developing an identical 250 Nm of torque across a wider rev range – 1,250 to 4,000 rpm.
- C 180 BlueEFFICIENCY Saloon returns 47.9 mpg and 138 g CO 2 /km
- C 180 BlueEFFICIENCY Estate returns 47.9 mpg and 139 g CO 2 /km
- C 180 BlueEFFICIENCY Coupé returns 44.1 mpg and 149 g CO 2 /km
3.5-litre V6 petrol engine is no longer offered in the C-Class Saloon and Estate, but remained available in the C-Class Coupé. The C 63 AMG performance models were unaffected by the 2013 model year revisions.
There are also new interior and exterior features, including revised colour options, repositioned cruise control and indicator stalks and easier-to-read silver graphics for the telematics screen. The telematics system in conjunction with Mercedes-Benz COMAND now includes eCall to report the car’s position to a call centre via GPS in the event of an emergency.