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Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - MARCO_GRIMA

Just wanted to share the recent trauma I went through when I had the DPF removed on my Peugeot 207 1.6Hdi 110bhp Sport and, had it not been for OMG! PERFORMANCE (www.omg-performance.com) who put things right after the shambolic & unprofessional work carried out by s******* Ltd, my car would still have error codes on its dash; would have failed all MOTs & probably also suffered irreparable damage!

The whole saga happened like this:

Last July, after doing a Google search for DPF Removals, I got hooked by the attractive website & "lifetime guarantees" offered by s******* Ltd of Brockelbank Industrial Estate, Charlton, London SE7 7SX. Contacated Jay@s******* Ltd & agreed to have the work done on 23Aug2012 for a fee of £400.00.The work was carried out by two inexperienced & unsupervised employees as Jay, contrary to what he had promised, never showed up!

Contrary also to what Jay guaranteed, namely that (a) "...the engine will still run optimally after the DPF has been removed, with zero errors..."; (b) "...after the DPF is removed, the car will not smoke & will still pass an MOT - We guarantee this & that's something no other company can offer."; and (c) "...Unlike other companies, we don't chisel & hammer away at your DPF or even replace it with an obvious straight delete pipe. We take your DPF off & secure it in our Industrial Pillar Drill & bore it out professionally to the spec of your exhaust system". None of these guarantees were kept so much so that (i) the engine DID NOT run optimally after the DPF was removed & it DID have error faults; (ii) my vehicle DID smoke considerably & this was pointed out to one of his employees; and (iii) they DID hammer & chisel at my car's DPF! They never secured it in their 'industrial pillar drill' but, instead, left the whole unit in the vehicle & bore out PARTS of the DPF Honeycomb & then welded amateurishly ('touch welding') the opening they did in the DPF's casing & covered everything by a coa*** covering of hard-metal. Because of s*******'s employees' inexperience & unprofessional work practices, my car DID have error codes again after less than 300 miles from when they carried out the DPF removal!

I informed Jay of this on 04Sep2012 & after explaining the whole situation, told me that the error codes were nothing to worry about as his technician forgot to turn off some sensors when he did the remapping & also added that I could drive the car as much as I wanted as no harm would come to it! With regards to the 'smoking', he told me that he would have to look at the remapping done & would then sort it out as well. We then agreed to have it all sorted out for free in 10 days time, i.e. on 14Sep2012.

A day before this date, I phoned Jay to confirm that everything was as we had agreed earlier & he assured me that everything was as agreed & that he would personally attend. As before, Jay never showed up for the appointment the next day & after explaining to one of his employees what needed to be done, this employee - acting on Jay's instructions - started revving up the engine considerably (3000rpm) to see if the car was 'smoking' & then, opened the engine's compartment, removed a hose-pipe leading to the vehicle's turbo unit & after 'inspecting' it for a few moments, turned to me & announced that both error codes as well as the 'smoking' problem were as a result that my turbo unit needed replacing as oil was leaking to it & also because its bearing was a bit wobbly! I told this guy that Jay had told me differently & would wait until he turned up to discuss the whole issue. After waiting for him for more than five hours, I gave up & left in anger as I had incurred a round-trip of nearly a 100 miles & had wasted nearly half a day for nothing! Jay even failed to answer any of my numerous calls & voice mails! After four days, I contacted his brother at the garage & set up another appointment for me to take the car back to their facility on 28Sep2012 & was assured that Jay would attend & that therefore I would be able to discuss the whole matter with him, face to face. This was not meant to be however, as on the day before, his brother phoned me & told me that it would be better if I didn't turn up the next day as, once again, Jay was unable to attend.

In view of s******* Ltd's shortcomings; failings & blatant unprofessionalism, I had no other option but to take my vehicle elsewhere to: (1) really find out what the problem was; (2) what had really been done by s******* and (3) hopefully get it all sorted out properly and professionally.

This was finally done completely & to my satisfaction by OMG! Performance who, after explaining to David the trauma I had been through with s******* Ltd, agreed to carry out the necessary work immediately in order not to jeopardise my vehicle's situation further! OMG! Performance went about their work efficiently & professionally & showed me in detail how not only did s******* not remove ALL of the DPF's honeycomb (they actually left about 60% of it inside which I have kept as proof!), but they also bore into & damaged the car's catalytic convertor! Apart from this, they explained to me that s******* Ltd's employee who supposedly carried out the ECU remapping, had increased some of the vehicle's values by between 15 to 17% and, had I continued to drive my car in that condition, I would have done irreparable damage to it which would have resulted in thousands of £s to fix or, at worst, to completely scrap my car! Apart from this, OMG! Performance assured me that, contrary to what s******* had told me, there was absolutely no fault with my car's turbo unit & therefore there was no need for it to be replaced!

In view of all this and since s******* Ltd have failed to honour any of their guarantees, I feel I have been cheated out of £400.00. As such, I will now be filing an official complaint against s******* Ltd with the Office of Fair Trading & also submit negative reviews with 3 renowned customer complaint websites, i.e. "ComplaintsBoard.com"; "canyoutrustthem.com" and "overclockers.co.uk" to alert all & sundry about the sham & mis-selling carried out by s******* Ltd.

I wrote in such detail & under my true name so that, whoever reads this post will know it’s genuine &, as such, will have a clear picture of what to expect if they were to have any work done on their car by s******* Ltd. As such, my advice is: Avoid s******* Ltd like the plague & under any circumstances, avoid having anything to do with them.

On the other hand, I fully & completely endorse & wholeheartedly recommend OMG! Performance's professionalism; dedication; efficiency & customer care. To me, in all honesty, OMG! Performance proved to be my saviour in time of need &, had it not been for them, I might have had to fork out thousands to sort out the mess which s******* had done. On the contrary, they fixed my Peugeot completely to my satisfaction for a fraction of the cost! They are truly worth every £ they are paid. 10/10 in all respects.

Marco GRIMA

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - gordonbennet

A quick search brings up the company involved here, a further search for complaints brings up too many to read, did you search for complaints before using them?

I discovered a long time ago that an eye catching website full of bull is no guide to the quality of expertise you can expect from a company, conversley i've found the opposite to be true.

Another thing learned is that you have to read between the lines on forums etc, certain forums make too many mentions of ''Acme Workshops'' (example), seemingly a company that wear their underpants on the outside...overegging the pudding springs to mind.

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - MARCO_GRIMA

Unfortunately, when I had the DPF problem on my vehicle, I panicked and only searched for companies who removed it "professionally" and when I came across s******* ltd's eye-catching website and noticed that they were even offering "lifetime guarantees" on their workmanship, I was taken in by their hype and bull and went for it. Much to my regret, I didn't search for complaints against them until it was too late!

It is because I feel I was "mis-sold" their services by s******* ltd and also cheated out of a considerable sum of money that I have decided to expose them for what they are on this forum as well as on several others. Not only that but, apart form filing a complaint/claim with the Office of Fair Trading, I will also be printing thousand of flyers which will be distributed in the vicinity of where they operate (Charlton, London) - where there are several superstores (Matalan; Halfords; Asda; H&M; etc.) so that other members of the public will avoid them like the plague.

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - unthrottled

I will now be filing an official complaint against s******* Ltd with the Office of Fair Trading

So you're going to complain to Trading Standards that your legally mandated emissions control device was unsuccessfully removed?! Good luck with that one.

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - thunderbird

I will now be filing an official complaint against s******* Ltd with the Office of Fair Trading

So you're going to complain to Trading Standards that your legally mandated emissions control device was unsuccessfully removed?! Good luck with that one.

Count me in for a day out if it goes to court, could do with a bit of entertainment.

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - madf

I will now be filing an official complaint against s******* Ltd with the Office of Fair Trading

So you're going to complain to Trading Standards that your legally mandated emissions control device was unsuccessfully removed?! Good luck with that one.

Count me in for a day out if it goes to court, could do with a bit of entertainment.

+1

I think we should open a book on how long the case lasts..

I'll bet 2 minutes max.. Time for the case to be read out,and someone raise the legal point you cannot sue for someone failing to carry out an illegal act unsuccessfully..

Edited by madf on 11/10/2012 at 20:47

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - MARCO_GRIMA

1. Just so you know, madf, it is not illegal to have the dpf removed from a vehicle.

2. As mentioned in my post, my complaint/claim against s******* ltd thru' the Office of Fair Trading (initially) will be for carrying out shambolic work on my vehicle (unfair trading) and aslo for mis-selling by failing to abide and honour their own guarantee/s. I will let you know when the case starts so that you can "open a book" and check whether it lasts more than 2 minutes.

Rgds

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - unthrottled

Just so you know, madf, it is not illegal to have the dpf removed from a vehicle.

Regulation 61A of the Road Vehicles (Construction and Use) Regulations 1986, as amended, makes it an offence for a person to use, or cause or permit to be used, on a road a motor vehicle if the motor vehicle does not comply with such limit values as may apply to it by virtue of an emissions directive and especially if the failure to meet the limit values results from an alteration to the propulsion unit or exhaust system of the motor vehicle.

[my italics and bold]

The MOT diesel emissions test is too rudimentary to detect a malfunctioning DPF-and most "DPF delete" vehicles will pass free revving opacity limits.

But, the fact remains that their removal is technically illegal-even if VOSA enforcement is effectively non-existent.

Don't waste your time pursueing a case that you can't win!

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - gordonbennet

''' most "DPF delete" vehicles will pass free revving opacity limits'''.

At the moment, who knows what they'll come up with in the future.

Its something i wouldn't be surprised if the insurance industry does VOSA's work for them even if unwittingly, part of the attraction indeed the advertising of DPF delete workshops is allowing better exhaust flow therefore increasing or rather releasing power, i wonder how long it will be before some eagle eyed assessor spots a dodgy looking DPF and cuts it open to reveal er nothing....£million claim null and void, and you've just written off a third party's Bentley and seriously injured several people.

Was cover for that part of the guarantee this particular workshop were offering, somehow i doubt it.

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - unthrottled

I don't think the 3rd party aspect can be voided-unless they cancel your policy following written notification. But, yes, you're right-they could easily cut open a DPF and argue that the engine had been modified and not declared.

Btw, I'm not moralising regarding DPF removal. But people need to be aware that they are their own warranty once they start tampering with their vehicles.

You can't even pull the "wide-eyed innocent and ignorant" stunt either since a wide-eyed and innocent person wouldn't attempt to tamper with their vehicle. Once you've willfully attempted to alter a component, you're deemed to be aware of its function and the consequences of its removal.

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - skidpan

Would a judge know anything about a DPF, doubt it. Surely any case brought would be simply to decide if the 1st company cocked the work up, the legality of the DPF would probably not come into it.

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - unthrottled

Well, you would have to explain why the work wasn't satisfactory-which would surely include a description of the diesel particulate filter.

Besides, the judge probably has a DPF on their car!

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - madf

Judges may be out of touch but a simple question would elicit what the DPF is installed to do.

Aftre that it's downhill.

And the defendent is hardly going to rollover.. he - if he has any sense will plead - it's not illegal to remove it but illegal to run a car without it...

After then your case gets very complicated...

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - unthrottled

Yes, people are confused by the fact that the law does not explicitly state that a euro V car must be fitted with a dPF, merely that it must meet the required emissions standards. Of course the DPF is the only way of meeting current emissions standards so they are de facto mandatory.

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - SimonPE

Hello,

To everyone claiming the DPF removal is illegal...

I have a Mazda 6- infamous for it's DPF problem. I use the car mainly on short journeys. When I was buying my car the dealer 'forgot' to mention it is no good for short trips. So a couple years ago, when the problems started, I have paid over 1800 pounds for a new DPF. When I asked about warranty for the job- there was none. Fortunately the car drove ok for about six months- until I started having problems again. This time the dealer claimed they had to replace two temperature sensors- 600 pounds!!! Also- because the sensors were faulty- the car did not regenerate properly- so I needed A NEW DPF!2400 pounds spend to be allegedly legal, and then what- another 1500 or so? This was too much. So now a question to everyone saying it is illegal to remove the DPF- what was I supposed to do?? What would you do? Spend another 2k pounds?? Is this legal? To sell something that has no right to work?

Instead I found a company doing the DPF removal- I was quoted 500 pounds for a complete job and they GUARANTEED no more problems, even on short journeys. Just to be on a safe side I've spoken to a friend working for VOSA who confirmed that it is NOT illegal to do it, and I will not fail MOT's because of this. So I had the job done- a caouple emulators fitted discreetly in the car, dreaded DPF brick removed, all in a matter of hours. Since then I've done best part of 40k miles. MOT emissions- 70% below the limit! As for illegal modification- the MOT technician said it can be treated as a repair, not modification...

Bottom line- I'd go for DPF removal any time, since it's my car, I choose how to use it, and if it's not fit for the purpose with the DPF, then it shouldn't be sold this way...

Edited by SimonPE on 13/10/2012 at 12:34

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - unthrottled

I've spoken to a friend working for VOSA who confirmed that it is NOT illegal to do it, and I will not fail MOT's because of this

The first clause is plain wrong-your friend doesn't know the rules he is trying to uphold! No one really disputes the latter. But if DPF fitment was optional, why does every diesel car come with an expensive component that does not improve engine performance and has a modestly deleterious effect on economy??

if it's not fit for the purpose with the DPF, then it shouldn't be sold this way...

DPFs reduce particulate emissions by an order of magnitude. No amount of engine tuning can make up for this. Either new diesels are sold with DPFs or they are removed from the market full stop.

DPF is on the whole 'fit for purpose' for the average user-there are millions of DPF equipped vehicles that do not have problems. If you have a DPF problem, you have to question whether diesel was the best choice for your needs in the first place.

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - madf

People who remove DPFs forget the reason from them is to remove small particles proven to cause cancer.

So anyone who removes a DPF is helping cause cancer.

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - DPF_Problem

Here is a way of doing a regeneration, it is called static www.youtube.com/watch?v=j3gHe0HfkIM&feature=re...d I am so glad no many dpf diesels in near my neighborhood. I have, non dpf passat tdi and never seen as much smoke. Next car for sure not diesel.

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - averagejoe
Hi Marco,
I've been through similar nightmare about five months ago with my Audi A4 2.0 TDI. As it was some time ago and my car has been sorted- I just wanted to forget about the whole story, but after reading your post I thought I should also share the problems I've had. I also fell for the marketing by www.s*******.co.uk , they seemed very professional until I had the actual DPF removal done in my car... In my case the physical part was carried out to a poor standard, but it was their software modification that gave me headache. After the repair I was still getting the DPF warning light and the car was loosing power and emiting a lot of white smoke when driving. I struggled to make an appointment, and when it finally happened I was treated like a nuisance. They blaimed the injectors in my car- fortunately there was a recall for my car, so the main dealer replaced them for free. Still the same- smoke, lack of power- coming and going away. After several unsuccessful attempts at making another appointment with s*******, I gave up and took the car to another company. There, my car has been fixed in one day, and they told me mechanically there was nothing wrong with it in the first place, just the software has not been modified properly! I also had the DPF removed completely AGAIN, as there were pieces of it left in the exhaust... So I ended up paying for the whole job once again, and to this day I did not get a refund from s*******...
I gave up, at least now I cam enjoy my car. Your story shows I was not the only one, which makes me even more annoyed, it means that despite looking good on the intenet, their actual work is rubbish. I'm not sure Trading Standards will act on it, but feel free to contact me to back you up.

Edited by averagejoe on 15/10/2012 at 13:58

Peugeot 207 1.6Hdi 110bhp Sport - 35,095miles - DPF Removal - MARCO_GRIMA

Hi averagejoe

Many thanks for your post and also for confirming what we - and apparently several others - have suffered when they fell for S*******'s marketing hype and had their DPF removed and/or ECU remapped/reprogrammed by these cheaters. Then, when you eventually manage to contact them, submit your complaint and agree to take your car back to them to try and have it sorted out, they blame it on everything else under the sun except on their shoddy and rubbish work. To make it even worse, Jay - who is the main culprit behind this scam - is conspicuous by his total absence!

In my case - similar to what they did to your software - they had played about with some of the values and increased them by about 17% and, had it not been for the immediate intervention and professional work carried out immediately by OMG! Performance of Reading, I might have suffered irreparable damage and might have had to scrap my Peugeot with just over 35k miles on the clock!

I'll never forgive them for this and I'll do everything I can to warn Joe Public about them as well as divert as much business as I can away from S******* Ltd as I consider them as loathesome as parasites - cheating innocent car owners from their hard-earned money and, at times, leaving the vehicle in a worse condition than before! As I said in one of my earlier posts, this week I'll take my case to the OFT (or any other authoritative body) and submit my claim/complaint and see what happens. Apart from that, I will also post negative reviews in three influential complaint sites and, one day in the not-too-distant future, I'll place flyers - warning people to steer away from S******* Ltd - under the wipers of the numerous cars which are always parked outside the various superstores which are located within a stone's throw from S******'s garage.

 

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