The clutch and flywheel went on my wife's Golf 1.6TDI 60 Reg at 39k miles - the deaer put this down to driver error and now want £1300 to fix it. VW Customer service backed the dealer and would do no goodwill gesture.

This problem was a shock given that we don't live in a hilly area, my wife has been driving for 27 years and not burnt through any clutches.Indeed her last car a BMW 3 series lasted until 120k miles before it needed any clutch maintanance

In looking at the clutch it is a sealed unit, so they don't really look at what might have gone wrong inside it, yet they have taken the easy excuse of driver error without looking any further! There is some evdience of DMF failure causesing problems on VW vehicles so why they are so difficult remains a mystery.

Indeed the dealer wanted to help - but has their hand tied by VW then moaned about this was how Toyota was beating them on customer service rankings.

Anybody else had a similar early clutch failure? and what did the dealer manufacturer do about it? Thanks