I think VW's reliability has fallen recently, because the public won't buy cars like the Mk4 Golf VW were selling in the mid 90s, that had a 60hp engine from the 80's with windy windows, no aircon, and 14" wheels with 80 profile tyres and 4-speed box.
People realised the Mk4 Golf was expensive and under-specced, so bought Mk1 Focus and Mk4 Astras in droves, where they got electric windows, aircon, and modern engines that were 100hp.
So, VW had to put aircon, electric windows, and all that other jazz in, and suddenly reliability declined as they were just another euro box using the same parts as everyone else.
My aunt had a 1983 Passat estate until very recently, and replaced it when it finally died about 4 years ago. She replaced it with a new Polo, and the Polo has broken more in the 4 years than the Passat did in the 20+ years she had it.
Just my take on it...
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