Mitsubishi Colt - Insurance rip-off?? - Ald

I am messaging for my daughter in law.

She recently had a very low speed shunt, she went into the back of a car which initially moved out of a superkarket car parked, then braked suddenly, she braked but unfortunately caught the back of the other car. There was no visible damage to the cars but details were exchanged. A couple of days later she had a call from the other driver saying his car was damaged, she advised him to contact her insurer, Tesco.

As a precaution she also contacted Tesco and was shocked at the way she was treated. They have doubled her monthly premium and revoked her 9 year no claims discount despite the fact she did the right thing and told them the other driver may call them. At that point he had not, so no actual claim has taken place and, several weeks later there is still no claim. They have said if he does not claim within 3 months they will refund the extra premium she is being charged over the rest of her insurance term!

Has anyone every heard of an insurer acting in this way, I understand her premiums will be affected if the other driver claims but Tesco seem to be penalising her just in case he does!

Mitsubishi Colt - Insurance rip-off?? - Auristocrat

I would never advise a third party driver to contact my insurance directly. If the third party driver wanted to make a claim, as far as I'm concerned it goes through both insurance companies, and it is down to the insurance companies to sort, regardless of blame.

Mitsubishi Colt - Insurance rip-off?? - daveyjp
Something is not right with this story or it hasn't been written correctly and has missed that a policy has ended and new one started. Insurance is a contract for a year. A claim in one year does not affect that year's premium, it will increase next time the insurance is due, but you can then shop around.

With 9 years NCB and no protection after one fault incident you usually go to 3 years NCB.

Mitsubishi Colt - Insurance rip-off?? - RT

Some insurance policies are sold on a continuously rolling basis - although the OP does seem to have got a raw deal.

Mitsubishi Colt - Insurance rip-off?? - Ald

The details are correct. She has an annual policy paid for monthly, just the same as many others. No one has actually claimed yet and I doubt they will as there was no visible damage, it was a very low speed knock. I don't understand how Tesco can just double her monthly payments because she told them someone may claim.

Mitsubishi Colt - Insurance rip-off?? - daveyjp
An annual policy paid monthly is an annual policy, not a rolling monthly policy.

When paying monthly the insurance company provide a loan to pay off the balance. She will have entered into a credit agreement for this facility.

You need to begin an offical complaint with Tesco as it still sounds wrong to me.

Edited by daveyjp on 22/01/2012 at 16:41

Mitsubishi Colt - Insurance rip-off?? - Ald

Hi daveyjp

It all sounds wrong to me also, I appreciate the feed back and will tell her to call Tesco.

Thanks

Mitsubishi Colt - Insurance rip-off?? - bonzo dog

I don't understand how Tesco can just double her monthly payments because she told them someone may claim.

Neither do I.

It's as Davy says - the policy is an annual premium, whether it's paid for all at once or over 12 instalments or over 52 instalments or over 365 instalments.

Tesco may legitimately increase her annual premium the next time it is due, but not amend the existing one (too my knowledge)

The only thing I can think of is that the existing policy has expired just after the possible claim has been reported; hence a new annual policy has just started at an cost taking into account the possible claim. Is this the case?

Mitsubishi Colt - Insurance rip-off?? - Ald

I am not sure when the renewal date was. I didn't mention previously that I was a financial adviser a few years ago and sold, amongst other things, insurance. I have never heard of this practice before however it's a while since I was in the business. If they had done this to me I would have demanded an explanation of why they were, I don't think she wanted a confrontation on the phone so just accepted it.

Mitsubishi Colt - Insurance rip-off?? - unthrottled

With 9 years NCB and no protection after one fault incident you usually go to 3 years NCB.

That seems harsh. I think DL work on a maxiumum of 5 years NCD on a 30, 40, 50, 60, 70% basis (although they will record more than 5 years no claims on the insurance certificate). A claim only reduces the NCD by 2 years.

Protection is a waste of time, since whilst you maintain your number of years' NCD, the initial premium rises because of your increased risk. Total con!

Mitsubishi Colt - Insurance rip-off?? - Auristocrat

"Protection is a waste of time, since whilst you maintain your number of years' NCD, the initial premium rises because of your increased risk. Total con!"

Not from our experience. We have guaranteed no claims discount protection on both policies (costs about £ 5 per year). In 2008, partner's car was hit by an uninsured drug dealers car being chased by the police. Damage to our car was approx £1900. Went down as an uninsured loss. No increase in premium at renewal and subsequent renewals due to claim. Paid £ 284 February 2011 (fully comp, business use, Birmingham postcode), £ 50 accidental damage excess).

Mitsubishi Colt - Insurance rip-off?? - thunderbird

There is absolutely no way you should loose that much NCB. We are with Aviva and the max you can earn is 5 years anyway which is 65%. First claim you loose 2 years down to 40%, next claim within however many years reduces it to zero.

Using Aviva as an example if you were on the max. 65% and your full premium was £200 per month, after your 65% NCB was deducted you would be paying £70 per month. After an accident your NCB would reduce to 40% at your next renewal and your monthly payment would be £120 per month, an increase of £50 a month but not double.

We have protected NCB, costs little extra, £15 a year, and even though after an accident we would possibly get loaded it would not be as much as loosing your NCB.

Personally I dislike with a passion these pay monthly direct debit schemes whether they be insurance or gas and electricity companies. They are always to keen to double you payment at a moments notice but you try getting anything back and its a fight.

Best of luck and check your policy docuemnt, there is something seriously wrong here.

Edited by thunderbird on 22/01/2012 at 18:23

Mitsubishi Colt - Insurance rip-off?? - RT
Personally I dislike with a passion these pay monthly direct debit schemes whether they be insurance or gas and electricity companies. They are always to keen to double you payment at a moments notice but you try getting anything back and its a fight..

With gas, electric and water you need to read meters monthly, update the supplier and keep total track yourself - I tell them when to increase, or decrease, monthly direct debits !!

I avoid any monthly payment that includes an interest element.

Mitsubishi Colt - Insurance rip-off?? - daveyjp

With 9 years NCB and no protection after one fault incident you usually go to 3 years NCB.

That seems harsh. I think DL work on a maxiumum of 5 years NCD on a 30, 40, 50, 60, 70% basis (although they will record more than 5 years no claims on the insurance certificate). A claim only reduces the NCD by 2 years.

It seems you are agreeing with me.

As you state they work to a maximum of 5 years NCB, regardless of how many years you actually have in excess of this. If you lose 2 years you are back to just 3 years.

LV are the same - they give you 70% discount up to 5 years then for the next 5 years give a further 1% per year, so after 10 years you have a 75% discount. If you have a claim you are regarded as having five years NCB (even if you have 10,20, 30 years without a claim) and lose 2 years so start again at 3 years.

Edited by daveyjp on 23/01/2012 at 09:54

Mitsubishi Colt - Insurance rip-off?? - barney100

She should be sceptical, perhaps the other party has had further damage thats their own fault, backed into a railing or the like. If subsequent damage has been done then its not your fault and its up to the other party to prove you damaged their car. My insurance has been increased because of a shunt, we were stationary in a queue of traffic when bang, Fiesta hits our rear, Fiesta had been hit in rear by Passat which pushed it into us. when my premium comes to be renewed its shot up. Its because the fiesta lnsurance won't accept liability...understandably ... and the Passat lot either so muggins here has to pay over the odds while the insurance lot sort it out. Six months so far.

Mitsubishi Colt - Insurance rip-off?? - skidpan

She should be sceptical, perhaps the other party has had further damage thats their own fault, backed into a railing or the like. If subsequent damage has been done then its not your fault and its up to the other party to prove you damaged their car. My insurance has been increased because of a shunt, we were stationary in a queue of traffic when bang, Fiesta hits our rear, Fiesta had been hit in rear by Passat which pushed it into us. when my premium comes to be renewed its shot up. Its because the fiesta lnsurance won't accept liability...understandably ... and the Passat lot either so muggins here has to pay over the odds while the insurance lot sort it out. Six months so far.

Your loss recovery service should be sorting that for you, took me 8 months when a similar thing happened but I got all monies back and no increase in premium. The person who ran into me and the person who ran into him were ultimately prosecuted for careless driving or something.