I have recently bought a Jaguar XK under the approved Jaguar used scheme. Part of the scheme offers a 30 day 1000 mile exchange for another Jaguar of equal or greater value. I apologise for copy and pasting the whole offer but I think it is in two quite distinct parts.

The Jaguar web site starts by saying

"In the unlikely event that your vehicle has a demonstrable fault that cannot be resolved to your satisfaction and the car has covered no more than 1,000 miles from the date of purchase, your car will be replaced free of charge with a car of a similar specification or a refund will be offered. " This is no more than your statutory rights in my view and not an exchange plan - what follows however is...

There are then nine numbered points which state
"1. Subject to the following terms any Jaguar purchased under the Jaguar Approved Used Vehicle programme may be exchanged within 30 days for another of equal value providing that: a. The vehicle is returned to the Dealer from which it was purchased within 30 days of the delivery date.
b. The vehicle has not been driven more than 1,000 miles from the date of delivery.
c. The Jaguar Approved Used Dealer is satisfied that the vehicle is in the same condition as at the time of delivery to the Customer.
d. The vehicle has not been fitted, since delivery, with any Jaguar or other accessories which, in the opinion of the Dealer, detract from its value, or which are not capable of removal without subsequent repairs to the vehicle.
e. The Jaguar Approved Used Dealer is satisfied that the Customer owns the vehicle and is fully entitled to exchange it under this agreement.
f. The Customer is a private or company purchaser and is not a trade purchaser.
2. The Customer may select any vehicle as the replacement provided that:
a. It is of equal or higher price to the original vehicle.
b. It is readily available from the Dealer's own Approved Used stock (or, at the Dealer's discretion, from another Dealer's Approved Used stock).
3. The Dealer is not required to supply a replacement vehicle to the identical specification as the vehicle being exchanged.
4. Where the Customer wishes to exchange his vehicle for a replacement vehicle with a higher price, the Customer must pay the difference to the Dealer.
5. Where the vehicle has been financed through Jaguar Financial Services, any administration costs associated with the termination of the credit agreement shall be borne by the Dealer or Jaguar Financial Services.
6. Where the vehicle has been financed through any other credit source, any and all costs associated with the termination of the credit agreement are the responsibility of the Customer.
7. The Customer will be responsible for any additional costs incurred in the exchange relating to insurance.
8. This Agreement applies only to the vehicle originally purchased under the Jaguar Approved Used Vehicle programme, and not to any replacement vehicle.
9. This agreement does not affect the Customer's statutory rights of purchase.

Jaguar are now saying that although my car has covered less than 1,000 miles, was puchased 14 days ago that they won't exchange it unless it has a demonstrable fault. How is that a 30 day exchange plan? All they seem to be saying is that if you bought a lemon we'll give you an exchange or your money back - BIG DEAL - we'll honour your statutory rights!

What do you think?