Mazda6 - Car dealer has damaged my car - Tally

I have just had my car delivered back from a Mazda dealer who was doing some warranty work and as the driver gave me the keys back i noticed a 12inch mark on my back bumper damaged down to black plastic, nobody was going to tell me about it, I had washed and polished the car the previous afternoon so i know it wasnt there when they picked it up. Spoken to service manager was gave me a story about checking for damage etc and doubts thay have done it but nobody checked when it was picked up and they didn't give me a sheet showing previous damage as they usually do. They said that it will need half of the bumper spraying and they will pay half of the bill. I don't see why i should pay anything as they damaged it and it will need a full bumper respray as half a spray job will look a mess. Has anybody any idea what my next move should be or anybody else had the same problem.

Mazda6 - Car dealer has damaged my car - Altea Ego

tell them you checked the car before they got it, the damage has occured in their car, and they pay all the bill. Or you will take out a small claims court judgement.

Mazda6 - Car dealer has damaged my car - Clk Sec

a friend of mine had a sunshine roof fitted to his newish metro many moons ago. When he went to collect the car he found a cigarette burn on one of the seats which nobody would own up to, so he took small claims action and won his case.

Clk Sec

Edited by Clk Sec on 19/03/2010 at 16:59