Suzuki Swift (2005 - ) - Delay with the extended scrappage scheme.

Honest John Back Room » Motoring discussion
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Sat 17 Oct 2009 23:31
Delay with the extended scrappage scheme. - Mr.Tee43
2 weeks ago, my daughter and I went to the local Suzuki dealer to test drive the Swift with a view to using her V reg Ka as scrappage.

The salesman checked up with his administration department and confirmed that her car now qualified, so we haggled on price and accessories and did the deal.

Delivery was to be on the 19th October and in the meantime we gave them all the paperwork necessary for the scrappage.

The dealer also asked that we provide the insurance certificate for the new car at least 2 days before collecting the car.We duly rang the insurance company and arranged for the Ford Ka insurance to terminate on Monday the 19th at 10 am and the insurance transferred to the new Swift.

Last week, I took the certificate for the Swift down to the dealers, only to be told that the paperwork between Suzuki GB and the Government for the extended scrappage scheme had not been signed yet and so we could not collect the car on Monday as planned and that we should reinstate the Ka insurance.

Asked when the deal would go through, he could not tell us. The problem is, by going back th the insurance company and altering the insurance back to the Ka, we are being charged £50 admin fee.
Are we being unreasonable in thinking that the Suzuki dealers should pay this, after all we did everything they asked and it is not out fault he took our order for the new car a bit prematurely.

Verdicts please.
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Sat 17 Oct 2009 23:43
Delay with the extended scrappage scheme. - gordonbennet
One of those things really...however i'd be looking for a proper insurance company when renewal comes round.

This sounds like the swindling broker i used as a youngster.
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Sun 18 Oct 2009 12:08
Delay with the extended scrappage scheme. - Bill Payer
£50 is way OTT, £15-£25 is more typical, and insurance companies I've dealt with will waive that if you ask them to.
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Tue 3 Nov 2009 23:36
Delay with the extended scrappage scheme. - hyundaiwoes
Direct Line charge £17.85 if I recall correctly. Getting older, but I still do usually...
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