Admin fees on new cars :( - Hillsman
Went to my local Hyundai dealer this morning to place an order for the I10 (1.2 Style). To cut a long story short on the order form i am being charged £200 as an admin fee. The dealer says its common practice and is nothing to do with Hyundai, its just their own policy.

Should i really be paying this?

I was told in certain circumstances if a customer takes out finace with them that fee can be withdrawn.

I do not want finace so i was wondering where exactly i stand as i do not want to be paying a admin fee

many thanks.
Admin fees on new cars :( - redviper
if its "their own policy" then i would buy elswhere.

If not heard of it, my future father in law bought a new Swift without finance from the dealer and there was no fee involved

Admin fees on new cars :( - stunorthants26
No fee when ive bought any new car. Its a con.
Admin fees on new cars :( - retgwte
its a con

brought on by these cars being in demand and low supply

just buy it via a broker such as drivethedeal if you have to

dont sign up to pay the extra 200 quid

or go get a fiat panda!
Admin fees on new cars :( - GroovyMucker
Are they actually increasing the list price, or is it that they're giving you less of a discount if you don't take out finance with them?
Admin fees on new cars :( - retgwte
drivethedeal are offering them with a discount and no admin fee :)

take your money there ?
Admin fees on new cars :( - LondonBus
Hyundai London (owned by Hyundai UK) didn't ask for this when we ordered 10 days ago...
Admin fees on new cars :( - diddy1234
I had a similar amount to pay for my new Kia.

My garage claimed it was to prep the car for me (number plates, cleaning and mats).
Admin fees on new cars :( - Hillsman
OTR price should include number plates but not mates etc
Admin fees on new cars :( - Hillsman
2-3 month wait due to demand apparently and the discount is £2250 with the scrappage scheme
Admin fees on new cars :( - movilogo
Say you will charge them £300 to handle this as YOUR admin fee.
Admin fees on new cars :( - Fullchat
Does this sit with my earlier thread - 'Is there any wonder we are suspicious of dealers?'

A few years ago a garage tried it on with me. They called it a 'bonnet charge' . When I indicated the advertised price on a national website the Manager stated, "You've got me there."

Several months later the same garage contacted me to inquire about my px which was not part of the deal (sold privately). They didn't say much but indicated that they were investigating the dodgy goings on by the previous Sales Manager. No surprise there then. Might be an MP now :-]
Admin fees on new cars :( - bonzodog
The Hyundai Price list shows the price breakdown of the 1.2 Style i10 as follows:

Retail Price 7590.00
Delivery Charges 515.00 (incl number plates)
RFL (VED) 35.00
Ist Reg Fee 55.00
OTR Price 8195.00

You would not normally be charged any additional costs by the dealer for obtaining & preparing the vehicle.

However the price list also uses the word "recommended". Just as manufacturers can't force dealers not to discount, they can't force them not to sell at a higher price either.
Admin fees on new cars :( - Hillsman
I was quoted £5945 OTR with scrappage included.

Went to agree the deal today and test drive only to find an additional £200 admin fee. Like i said before nothing to do with Hyundai, this is the dealers doing.

Supposed to be putting a deposit down tomorrow, i think if the charge is not dropped i shall look else where.

Anyone think they will give in? lol
Admin fees on new cars :( - brettmick
On Sunday we paid £5,945 for a i10 1.2 Style with no admin fees, not even a credit card surcharge. I would go elsewhere if they don't drop it.
Admin fees on new cars :( - Hillsman
Quick update:

I phoned round a few other dealers within my area and all of them say they dont charge an admin fee.

Ive since been on my dealer and explained this and told them i was unwilling to pay any extra charges. I was told he would speak to his manager and get back to me shortly... that was over 4 hrs ago now lol

Id happily go else where the place that s charging the fee is much closer to me
Admin fees on new cars :( - bell boy
theres two types of hyundai dealer
cracking and crap
i now always go the further distance if i need anything undi and get a discount
Admin fees on new cars :( - Hillsman
Ive tried getting free metallic paint and car mats thrown in......so far no one is having any of it.

They say the scrappage scheme combined with the demand for this car means they cant offer anything?

I dunno, this will be my first brand new car so dont know what i should be expecting really as far as "discounts" go.
Admin fees on new cars :( - LondonBus
Hyundai London wouldn't budge either.

Look at it this way: They're giving a £1,200 discount against list - in a car that's already pretty cheap. they've been innundated with orders. Why would they offer any more off?
Admin fees on new cars :( - Hillsman
I cannot see how they can charge £200 for an admin fee.... what exactly do they do?

I really do feel its a rip off when other dealers dont charge anything.
Admin fees on new cars :( - bonzodog
So Tesco charges 54p for a tin of Heinz baked beans & ASDA charges 56p. You choose. Same with car dealers.
Admin fees on new cars :( - AtoB
Same story - I couldn't get any extra discount either - not that I'm the greatest haggler.