Incidentally - this business of "(toyota wanted 600) he did it for 400ish" ...
I know that wasn't your post, but...
At the same time this Toyota was made, you could have had a whole similarly specified car made by Rover - a lot cheaper. You chose Toyota - I wonder why?
If it was me, I'd be keeping it a Toyota...!
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Do rover make previa style cars?
Doubt I could have got a 7 seater off them in a Diesel engine that will go upto 70k with only a water pump needed.
Also the parts were genuine toyota parts used not copies, so why wouldnt it be any less of a toyota if I took it elsewhere?
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Do rover make previa style cars? Doubt I could have got a 7 seater off them in a Diesel engine that will go upto 70k with only a water pump needed. Also the parts were genuine toyota parts used not copies, so why wouldnt it be any less of a toyota if I took it elsewhere?
They don't make anything, now! I didn't mean the Previa, I meant the Corolla. You're probably right though, if they were using Toyota genuine bits. I mean don't use non-genuine parts, which is quite often how 'independents' appear to be a LOT cheaper. (Accepting that their labour is about 2/3 the price, but often take a bit longer and charge for it...!)
Neil
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they were 99% genuine as the box i got the old part in was a toyota one with labels etc all over it and TOYOTA GENUINE PARTS written on it.
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I suppose you have a point, thing is this dealer was cheaper than all the other areas by quite a margin. 180 compared to 230+
I suspect they quote the price for the service cheaply them claim you need extra bits to make up their money. I trust them to service the car as all they do really is just change fluids but I suppose they gave me their advice that the brakes are getting low and your wiper needed replacing which I took, I will take the car down to the specialists and see what they have to say.
They are experts and if there is something seriously wrong they would tell me but tbh I guess after my first experience I would feel more comfortable with a second opinion on the job.
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Aargh!
They were CHEAPER by fifty quid than other dealers, they've done the right thing in telling you it needs extra work... and now you're going to have a second opinion?
How bad was the first advice - to change the discs? They may well still be on the car, but they may be below the minimum thickness recommended. Similarly, you could run pads to the backing, or change them when there's a couple of mm of friction material left, meaning it avoids a trip between services. I honestly suspect this dealer is doing the right thing by you.
Nothing wrong with second opinions, obviously - but who is going to give you a more RELIABLE opinion than the people who know this model inside out? What if Kwikfit (!) or whoever agree with the dealer (as I suspect they might! ;-)) - best of three?!
If you really want to save money, why not but some wiper blades from a factot and fit them yourself? (To save a fiver, I'd rather have the Toyota bits and not have to get my hands dirty or suffer judder and sqeak, but you pays your money and...)
Or, next time why not just have it serviced by Janvic or whoever, if you prefer their opinion to that of the dealer. Or, maybe best of all - why not have a chat with the service manager at the dealership, and tell him how you feel about doing business with them and ask him to convince you. You might just be surprised at how easily he can do that!
Neil
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Well after their first advice I took a second opinion of another toyota dealership a few miles away, I made up some story about the brakes bieng squeaky so they checked them out and they said there is nothing wrong with the front disks at all but you may want to keep an eye on the front pads, they may be due for renewal at the next service. If the disks really were due for renewal at that time, why didnt he pick up on it this time?
The second opinion this time is going to be from a toyota specialist.
The wipers - I am going to do that myself, cant be hard surely, I hear bosch make good ones.
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If the disks really were due for renewal at that time, why didnt he pick up on it this time? The second opinion this time is going to be from a toyota specialist. The wipers - I am going to do that myself, cant be hard surely, I hear bosch make good ones.
Possibly, they weren't as on the ball as the other dealer...?
Wipers, sure, DIY - but worth a search re Bosch wipers on this forum...! No idea who makes OE Toyota ones, but I'd bet they're only a couple of quid more than Bosch anyway...
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no, what i mean is this -
he said disks need renewal
other dealer says no
back to the original dealer and he says no this time, therefore it must be concluded he was trying to have me on...
he wanted around 300 to renew front disks and pads.
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Sorry - crossed in the posting...!
If the first dealer changed his mind when challenged, it does seem strange - but then these things are to an extent subjective, although min. thickness is very objective!
£300 seems a lot, but then again, if Pads are say £50, discs £50 each, (guessing, but Japanese stuff's never cheap!) an hours labour - say £65? Yeah, £300's a lot! I'd guess you could get good quality discs and pads from a factor for less than £10 - plus an hours labour to fit... stillhalf what they were quoting.
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Oh - and PS - again!
"Squeaky" brakes wouldn't suggest anything wrong with the discs, so they may not even have looked at them... that would suggest a pad or 'cleanup and copaslip the back of the pads' job, not discs.
Discs judder, if they're warped or have thickness variation, scrape or thump, if they're excessively corroded, or just get worn below the min. thickness and would then be less effective at dispersing heat and more prone to fade. They wouldn't sqeal or squeak though!
If the dealer has picked up on discs being a problem, why not ask them to demonstrate to you why it did/does need them - then you will know whether they do, or that you were being BS'd?
Neil
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They didnt actually squeak, they merely checked them, I kinda mumbled about the problem so they must have checked it as I was there for about 30 mins. and TBH this isnt actually going anywhere,
I think I may need new pads, will check myself tomorrow and then probbably see what the specialist says tomorrow before coming to any final conclusion.
Wipers are easy enough.
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Yep - agree! That'll be a third opinion, then!
Then decide... ye gods.
And as for "they must have checked it as I was there for about 30 mins"
Words fail me...! A 30 minute stand proves what, exactly? Presumably it was at the first dealers even longer, so that proves they serviced it...?!
Enjoy your new brakes!
Cheers
Neil
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third opinion, what are you on about?
I have only been told by the dealer today when I serviced it that I need new pads!
The first dealer kept the car all day.
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third opinion, what are you on about? I have only been told by the dealer today when I serviced it that I need new pads! The first dealer kept the car all day.
Well... you said "I think I may need new pads, will check myself tomorrow and then probbably see what the specialist says tomorrow before coming to any final conclusion"
I make that one opinion... the Toyota dealer. Second opinion... 'will check myself, tomorrow'. Third opinion... the 'specialist'.
If the first dealer kept the car all day, does that not make their check exceptionally thorough, by your logic?
Anyway... have fun, ideally with brakes.
Neil
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