When you say 'Jaguar' presumbly you mean a Jaguar dealer, not Jaguar Land Rover themselves.

Why not try another dealer? As with any service industry, dealers are only as good as the people they employ to provide the service.

x 2 to that. During my recent Powershift tribulations, I found a significant difference between the extent to which two different dealers were prepared to address my car's clutch problems.

The first one clearly considered that their own inadequate policy was preferable to that already agreed by the manufacturer, the second one went "all the way and more", to be honest.

Edit:that'll teach me to read the entire thread before posting.

Edited by argybargy on 08/02/2018 at 09:20

Although your Jaguar dealer with Jaguar are so far trying to fix your car (for the moment), Give them one last chance, This One.

A friend with an XF cannot get a buzzing sound removed from his audio system, (it might be a faulty/wrong earth) and was eventually brushed off saying he would have to live with it. (JLR are notorious for this)

If your car is on a lease, get the leasing people involved immediately, and put it in writing, recorded delivery to the dealer that you will reject the car after one last chance. The dealer is liable, not Jaguar so aim for them. The dealer supplied the goods.

Just thought I would add a final update, after going in several more times the dealer finally found the problem. 2 more software updates did nothing but they finally found the issue to be chafed wiring on one of the rear parking sensors (probably from initial build). - new sensor fitted and have had nearly 2 months without the fault coming back,

Just a shame that it took so many attempts to fix, poor service from Stratstone, nice shiny showroom but it seems very few techs that can diagnose a problem without an error code.