I purchased a Golf last Sunday that is 10 months old with 500 miles on the clock. I inquired with the dealer (not a VW dealer) when I was collecting it, as to whether the service was due at 1 year. They said that they contacted VW who said it was on a long life 20K service so it would not need a service.
I am suspicious that the dealer has simply reset the service interval counter back to the start as I had previously mentioned on the phone that I would like it serviced before purchasing. I find it highly unlikely that the previous owner (disabled) would buy a brand new car and knowing they do a low mileage would ask for it to be set on a long life.
So my questions are:-
1. Does anybody know what the default service interval setup to on a brand new Golf MK7 Match DSG is ? I'm not sure if customers have a chooice on a new car do they ?
2. Is it possible to find out the date the counter was reset ?
3. If it turned out that this dealer had in fact reset the counter to decieve me, then potentially I assume I could break the engine (I do 30K per year) as it would not be on a long life oil. Is that the case ?
4. Is the dealer breaking the law by doing this ? Could it be regarded as fraud or criminal damage (if it broke) or some similar terminology ?
Ultimately, if I can't find out the truth then I will get it serviced anyway at 12 months.
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