Just done a Google for Toyota MLA and Toyota Mechanical Loss Avoidance and the result for both was Zero hits. If it had existed I think a reference to it would have come up in the searches.

But I ask myself this question. If Toyota are so incredibly generous with discounted parts and labour on old cars why would anyone want to buy a new or newer one. It seems the answer is simple based on the Google search, it does not actually exist.

From a simple business perspective not selling new cars (or newer used ones) makes no sense whatsoever. Toyota have not become one of the largest manufacturers by encouraging owners to keep their old worn out wrecks on the road.

All manufacturers want us, the customers, to buy new cars. Its how they make huge profits.

Very few old cars actually visit a main dealer, most are maintained by back street garages and they would be unable to access such a scheme if it did actually exist.

Skidpan, well dont believe me then, absolutely no skin off my nose, I mean, why listen to an expert in the trade with over 30 yrs experience with a Toyota dealership.....

Well I didn't believe you so I contacted Toyota to find out about this wonderful MLA that would be the solution to all issues that buyers of older cars with no warranty regularly report on here.

I asked what the MLA was and what it did for owners of cars that were out of warranty.

Their answer was:

"If your vehicle experiences a fault after the manufactures warranty has expired, then this will be looked into on a case to case basis whether we will be willing to help with the costs of the repair."

So that is exactly the same as any manufacturer with regards to out of warranty issues. Had a couple of successful claims myself in the past and both were submitted by the dealers (Ford and VW) with no promting form me.

They go on to say:

"The customer would need to be loyal customer, having there vehicle serviced along with the recommended service schedule to be considered for goodwill."

From that I would suggest that simply buying an old Toyota and expecting them to fix it FOC is a non-starter. Its pretty clear that the owner would need to have had the car for a good while and had it serviced with Toyota for several years.

And nowhere did they even mention the mysterious MLA.

skidpan should eat some humble pie I think.
I will update this forum when I have some further news regarding testing/ DVSA response.

skidpan should eat some humble pie I think

Why should I do that. All we have is one suposed Toyota dealer employee telling us that they will repair any old Toyota FOC out of warranty because that is what Toyota do.

When I e-mailed Toyota about this (I detailed the e-mail above) they told me something very different. for those who cannot be bothered to look at earlier posts here is what they said

"If your vehicle experiences a fault after the manufactures warranty has expired, then this will be looked into on a case to case basis whether we will be willing to help with the costs of the repair.

The customer would need to be loyal customer, having there vehicle serviced along with the recommended service schedule to be considered for goodwill"

But that is identical to every manufacurers "goodwill" proceedure and requires the owner to be a loyal customer having had the car correctly serviced. Have had such a claim carried out by Ford and VW after the warranty expired and in both cases I did not have to ask.

What I am in total disagreement with the the posters assertion that Toyota will do this for all their vehicles regardless of age and history. This could mislead less expert readers into believing that Toyota will fix their recently purchased old nail for free when it breaks.

Like I said, no humble pie required.

Simon1982 referred to issues he was having with his 54 plate Verso, a car that is 14 years old. You told him to

"Ask your Toyota garage to submit a MLA case for the actuator, sadly too late for the other work already completed, but you will almost certainly be able to get help from Toyota towards the cost of the repairs."

If you read what Toyota told me in a e-mail its clear they will only consider claims from owners of perfectly maintained cars and Simon1982 never declared what history his car had and how long he has had it Toyota clearly stated to me "The customer would need to be loyal customer, having there vehicle serviced along with the recommended service schedule to be considered for goodwill." thus there is no change unless he met the T & C's. I would also suggest (as others have agreed) that there is zero chance of a successful claim on a 14 year old car in any circumstance.

Carry on dreaming but don't mislead other forum users into thinking a used Toyota is expense free.

I don't quite know why this will not sink in,

Quite simply because what you are psoting is a total load of nonsense.

And its not my opinion, what I have posted is directly form a response I received from Toyota.

To simplify it for you

1) Toyota do not recognise the term MLA

and

2) They clearly state that the owner "have their vehicle serviced along with the recommended service schedule to be considered for goodwill"

Since this is direct from Toyota and not my opinion my CV is irrelevent.

But to add my personal opinion as an industry outsider, as before I do not for one minute believe that Toyota would give an owner of a vehicle that is 14 years old any goodwill. towards a repair. At that age the vehicle is virtually worthless and well beyond its design life. The simple solution is to replace it which is what any person with 1/2 a brain cell would do.

Not deluded, but in the know mate...Now back to your armchair for some real research...

Re MLA: it seems to exist! www.landcruiserclub.net/community/threads/toyota-m.../

The Landcruiser in the post is a 1993, 25 years old. There is no way on this planet any manufacturer will contribute to repairs on any car that old.

Such a suggestion should require the poster to have their mental faculties tested.

.... and thats exactly the point of the MLA scheme! It's for older vehicles where the value of repairs is greater than the value of the vehicle.

I seem to remember Saab ran a similar scheme to keep old ones on the road.

Skoda have a reduced cost servicing/repair scheme for cars over 3 years old but it's not as good as schemes of old.

Hi. I have the same problem with my 2007 Toyota Auris, 1.6 petrol semi-automatic. What would you suggest me on fixing the problem? I'm from Latvia, by the way.