I've been reading feverishly through the other forums but the problem is a bit different. The button on the outside works fine and the lock is making a noise like it's trying to open but it doesn't. Not even the manual override on the inside opens the boot. Seems like the plunger/actuator or whatever it is, is detached inside the lock assembly. There is no keyhole or any other mechanism (that I can see) to open the boot. The boot door plastics and the tailgate plastics don't seem to come off unless the boot is open so I can't even see the lock assembly.
I'm quite certain the lock is broken and I've bought a new one but what would you do in a situation like this? I'm beginning to think there's no way to open it, which, to be honest, would be absolutely crazy for a 3 year old car!
Thank you for your help though Gibbo_Wirral :)
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