"....today I received a letter saying I owe them 2962 pounds, from an advance for a course I'm guessing but not yet verified".
You are entitled to more explanation from whoever is demanding this amount from you - they have no right to expect you to guess. If it is an advance for a course, it should be documented.
Citizens' Advice as suggested may well be a good idea - but first get some more information from 'them' (whoever they are), as Citizens' Advice can help you only if you have the information.
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