toyota rav 4 t180 - warranty deadlines

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Thu 18 Apr 2013 22:56
toyota rav 4 t180 - warranty deadlines - raver

have owned a 06 t180 for 5 months. It was first registered march 10th 06. Toyota dealer diagnosed headgasket failure during intermediate 70k service. Informed that the job entails 12-15 hours labour, estimated cost £1800. Research on forums indicates that a weakness was identified with this engine and warranties were extended to 7 years/120k. As my car is now one month over the 7 years but with lower mileage where do i stand? Dealer is initially not forthcoming. The car has full Toyota service history. If toyota have honoured claims with new engines or headgasket refits from 06 to 08 vehicles, egine now withdrawn, are they not recognising a weakness and therefore fault in the product, and therefore admitting liability and therein still responsible regardless of the warranty period lapsing? Any advice would be helpful.

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Thu 18 Apr 2013 23:03
toyota rav 4 t180 - warranty deadlines - Auristocrat

The Toyota recognition of the head gasket failures with this particular engine, was to extend the warranty to 7 years or 120,000 miles (presumably whichever comes first).

The best you could hope for is for the Toyota dealer to make an approach to Toyota on your behalf and try to obtain a goodwill contribution.

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Thu 18 Apr 2013 23:04
toyota rav 4 t180 - warranty deadlines - brum

It probably had the problem when you bought it and only became apparent during service. If you bought from a dealer then:-

"The amendments to the Sales of Goods Act (EC Directive 1999/44/EC) that came into force on 31st March 2003 now place the burden of proof on you ‘the car dealer’ for the first six months after a purchase.

If your customer makes a claim in the first six months it will be up to you to prove the vehicle was correct when it left your premises.

This is your customers’ legal rights, not their warranty. In addition to having their legal rights a customer may be offered a warranty by the car dealer on a voluntary basis."

In other words get in touich with the dealer who sold you the car and ask for it to be repaired under statutory warranty, its up the dealer to prove the car did not have this problem when it was sold.

Edited by brum on 18/04/2013 at 23:18

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