Hi, Yes the Policy was cancelled and I double checked on the Motor Insurance Database tonight and it is showing as 'No Insurance'.

The DVLA have it on their database as 'Stolen', I also doubled checked that earlier today. Spoke to 2 different people at the DVLA who both gave conflicting advise on whether I should send them the V5c.

I've sent them a V33 for to claim the tax back for a stolen vehicle and a covering letter to confirm that it was stolen, date, crime number etc.

The police were advised within 5 mins because my husband was only about 6meters away and saw it being taken. We also phoned the police a few days later to double check we had told them husbands wallet was in the car (with drivers licence etc). Police then told us the wallet had been found dumped with some other stuff, about 30 miles away, they had no other details but said they would contact us about the wallet. That was on the 9th and we've heard nothing since. Luckily the man that found the wallet tracked us down himself, so we now have that back.

I am hoping that when they say we 'may be liable for any third party losses as a result of the incident' - they are talking about when the vehicle was still insured and stolen, if it had been involved in an accident and a claim was now entered for that period. Now insurance is cancelled I am hoping we're not liable in anyway but God knows. It seems so complicated and I'd like my stomach not to be in constant knots.

As for them not paying out, I agree, we were pretty sure they'd say no from the start.

Edited by cath Martin on 16/01/2019 at 00:51