Mazda Bongo (diesel, auto) - Guaranteed work for previous owner transferable?

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Sat 9 Sep 2017 12:43
Mazda Bongo (diesel, auto) - Guaranteed work for previous owner transferable? - Duncan MacInnes

I bought a Bongo (diesel, automatic) in June. It had the whole automatic transmission replaced including reconditioned gearbox in March, with 12 months guarantee on the work, which was one of the reasons I bought it. It started leaking transmission fluid from the gearbox last week. Its now back with the original garage, but I need to know if I can reasonably expect them to fix it without charge, or does the transfer of ownership make the guarantee void?

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Sat 9 Sep 2017 14:51
Mazda Bongo (diesel, auto) - Guaranteed work for previous owner transferable? - SLO76
Typically any guarantee does pass on but it depends on any terms in the paperwork. I assume there is a written warranty? If not then it's worthless and you're totally at the mercy of the firms goodwill.
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Sat 9 Sep 2017 16:26
Mazda Bongo (diesel, auto) - Guaranteed work for previous owner transferable? - Duncan MacInnes

The small print on the receipt (to the former owner) Says that 'work done is guaranteed for 12 months' and not much else. I have the receipt.

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Sat 9 Sep 2017 16:35
Mazda Bongo (diesel, auto) - Guaranteed work for previous owner transferable? - TedCrilly

I wouldn't even question it, just take it back and ask the repair is done under guarantee.

Would the fault have developed if the vehicle had stayed with the previous owner?

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Sat 9 Sep 2017 16:36
Mazda Bongo (diesel, auto) - Guaranteed work for previous owner transferable? - SLO76
Then you should be ok. Depending on the quality and morality of the owner of said firm.
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Mon 11 Sep 2017 13:52
Mazda Bongo (diesel, auto) - Guaranteed work for previous owner transferable? - Gibbo_Wirral

Say nothing about ownership unless asked. Then just say you brought it in for <previous owner>

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