Why is the start-stop function in my car not working?

I have a 2017 Ford Kuga, which has now done 4000 miles. Recently the start-stop function only works intermittently. The main dealer has said that I'm not doing enough mileage. However, I don't think that's true. What's your opinion?

Asked on 5 April 2018 by knightrider

Answered by Honest John
You're simply not driving far enough to put enough charge back into the battery for the system to work properly.
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