My four-year-old Volkswagen Golf's catalytic converter is disintegrating - will Volkswagen help with repairs?

We have a four-year-old Volkswagen Golf MkV 1.6 FSI petrol. I'm told today by my local non-franchised Volkswagen specialist that the rattling that developed two days ago is the inside of the catalytic converter disintegrating, and will cost £650 to replace. Although out of warranty do I have recourse to Volkswagen UK?

Asked on 14 August 2010 by gof

Answered by Honest John
Early demise of a catalytic converter is usually caused by a misfire. If the car has always been serviced by Volkswagen dealers then you may get some goodwill towards a new cat from VAG, otherwise not.
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