Dual mass flywheel failure on BMW 3 Series

The dual-mass flywheel has failed on my BMW 3 Series. The car is just three and a half years old and has 29k on the clock. My local dealer tells me it will cost £2500 to repair and BMW 'may' pay something towards the repairs as a goodwill gesture.

Surely this is not acceptable on such a young car? I have had the car from new and it has a full service history with the main dealer. Should I expect them to reimburse? I have a feeling that I may be in for a battle...

Asked on 11 February 2016 by Joanne1eva

Answered by Honest John
This can happen and the reason is largely the way the car has been driven. I would expect some goodwill from BMW. An independent could probably replace the clutch and DMF for around £1000. The engine and drivetrain of this model was changed in 2015.
Similar questions
I bought a 2009 MINI Cooper S in February. Since then I have put 1100 miles on it. About a month ago, I noticed it was making a strange screeching noise when I pulled away from a standstill. My local garage...
I bought my 2011 Qashqai from a local Nissan dealer. We were concerned about our previous second hand car and clutch problems, so were offered the extended warranty for an additional £400. A couple of...
I bought a Hyundai Terracan from a local dealer recently. I had the car checked out at a local garage and have been told that the dual mass flywheel is starting to go. I took it back to the dealer I...
Related models
Brilliant to drive, powerful and fuel-efficient engines, good interior space and practicality.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer