Can I reject a faulty new car the garage can't fix?

I purchased a new Mitsubishi ASX at end of September 2015, had very stiff gear change and very bad condensation inside on windscreen. Garage saw the problem took the car in for two weeks and have not been able to solve. They now say they are not going to do anything about changing or refunding car. What can I do to get a resolution?

Asked on 20 December 2015 by Peter Trotter

Answered by Honest John

Reject the car. You cannot use the new Act effective 1st October, but there is plenty of previous legislation and case law on your side: www.honestjohn.co.uk/faq/consumer-rights/

Tags: rejecting a car new cars

Similar questions

My new car broke down after 6 weeks - what are my rights?

I bought my first ever brand new car on 3rd March, a Hyundai Kona N-line S hybrid. Six weeks later It would not select gear and displayed the warning "Shifter malfunction, service immediately." The AA...

My brand new Alfa Romeo has developed a gearbox fault, what are my next steps?

Our 1 week old Alfa has been diagnosed with a gearbox problem, what should I do?

My brand new Skoda has a gearbox issue, should I reject it?

We picked up our Skoda Octavia iV estate 3 weeks ago (after an eighteen month wait) and it looks like it has a gear box problem - it’s gone back to the dealership today and we’re awaiting full diagnostics....

Related models