Bad bodyshop repairs - what should I do? | Ask Honest John

Bad bodyshop repairs - what should I do?

My 2008 Golf was recently repaired by a Volkswagen approved body shop after a small bubble appeared on the wheel arch.

On collecting my car, I found widespread scratches and damage to the pain and bodywork. My local bodyshop now quotes £945 to rectify this, but Volkswagen wants to return the car to the original bodyshop to fix. Is this reasonable? Or am I compelled to submit my pride and joy to this dubious shop again?

Asked on 13 January 2015 by LouCyffer

Answered by Honest John

Take the matter to the Small Claims Track of the County Court and let a judge decide.

Tags: paint and bodywork legal and consumer advice

Similar questions

Volkswagen's warranty won't cover the paint defect on my Golf - how do I pursue this matter?

I purchased a Volkswagen Golf GTI about two years and nine months ago. I've now noticed paint peeling off both rear wheel arches. Volkswagen's warranty team has declined my warranty claim on the basis...

A bodyshop lost an irreplaceable part of my Ford Capri - what do you advise I do?

I've owned a Ford Capri Injection for 23 years. In October 2015, I delivered my car to a local restoration bodyshop in order to have a bare metal respray carried out. The proprietor notified me that he...

My garage damaged my car and fixed it badly - are they liable to fix it properly?

My Fiat Panda went into the Fiat dealer for some warranty work. When I returned to pick it up, someone had scratched from the front drivers door all the way to the back wing. They admitted fault and took...

Related models

Volkswagen Golf (2004 - 2008)

Decent handling and comfortable on the move, impressive TSI engines, massive improvement over the previous Golf, high-economy Bluemotion models, high quality feel of interior, five-star Euro NCAP safety rating.