Jeep Cherokee recall has disabled my towbar - what are my options?
I recently took my Jeep Cherokee to the dealer for its safety recall and, after the inspection, a cross-car beam had to be fitted. To do this Jeep have removed the towbar and told me that the vehicle cannot be fitted with it anymore (they have not be able to source one to fit yet). I find this unacceptable as I specifically bought the car to tow things. I’ve contacted Jeep customer services, but they’re not interested. What are my options?
Asked on 13 November 2014 by Rid58
Answered by
Honest John
Absolutely. If the Jeep dealer fitted the towbar then the Jeep dealer is liable to either repair your car and fit another towbar so that it can tow or buy your car from you because it has been rendered unsuitable for the purpose for which you bought it.
As part of the recall in the USA, Cherokees fitted with the modified protective crossbar were also retrofitted with MOPAR towbars free of charge. You and anyone else with the same problem can legally compel either the dealer who sold you the car or Chrysler UK to make the car safe and also make it capable of towing.
As part of the recall in the USA, Cherokees fitted with the modified protective crossbar were also retrofitted with MOPAR towbars free of charge. You and anyone else with the same problem can legally compel either the dealer who sold you the car or Chrysler UK to make the car safe and also make it capable of towing.
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