Mileage is higher than salesman indicated

Our dealer sourced us a 2012 Hyundai ix 35. We agreed a £300 deposit when we make appointment to test drive we are told the mileage is 13k, not 7k as he told us when he phoned to say he had sourced it.

He refuses to budge on the price agreed. Should we refuse the car and are we entitled to refund or seek to get £500 off the price?

Asked on 31 May 2013 by Greenie34

Answered by Honest John

If the dealer has bought the car in for you then he could have been misinformed by the dealer or trader he sourced it from. But if he centrally sourced it from Hyundai national dealer stocks then the mileage should have been accurately entered in the records. Could be it went on national dealer stock at 7k miles but a dealer continued to use it and put another 6k miles on. I think a compromise solution is in order. A 12/12 reg ix35 2.0CRDi Premium book retails at £20,000 at 14k miles. If that's what you are being asked to pay, fine. If more, then reduce what you pay to £20,000.

Tags: buying mileage used cars

Dear Honest John,

Please help me choose my next car. I would like it to have:

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Related models

Hyundai ix35 (2009 - 2015)

Good value for money. Comfortable and refined interior. Available with two or four-wheel drive. Low CO2 emissions. Five-year warranty. Generous equipment. Full size spare wheel.