Can I get the last owners economy figures?
I saw a Sept 2010 used approved Mercedes E-Class 350 CDI estate, 11,000 miles with panoramic roof and many extras for sale for £34,900 on the web.
I phoned the dealer and put £1,000 deposit down over the phone. I was subsequently assured the car was immaculate but on inspection found the underside on the front skirt was very scraped and there were one or two minor chips on the front paintwork and grille.
The dealer has said these will be sorted out. I was keen to check the past fuel consumption (I understand there have been injector problems with the Bluetec engine) but the past record has been wiped.
I was told this probably happened in the workshop but subsequently it transpired that it has yet to go to the workshop. The service record was not available for inspection because apparently Mercedes does not use paper records anymore and being sunday the workshop was closed so the electronic record could not be accessed. It will be emailed tomorrow. The car has already had two owners.
Please could you tell me if I should be concerned that the past MPG record has been wiped (it was only managing 25mpg on the 7 mile test drive) and am I being misled about the service record?
I phoned the dealer and put £1,000 deposit down over the phone. I was subsequently assured the car was immaculate but on inspection found the underside on the front skirt was very scraped and there were one or two minor chips on the front paintwork and grille.
The dealer has said these will be sorted out. I was keen to check the past fuel consumption (I understand there have been injector problems with the Bluetec engine) but the past record has been wiped.
I was told this probably happened in the workshop but subsequently it transpired that it has yet to go to the workshop. The service record was not available for inspection because apparently Mercedes does not use paper records anymore and being sunday the workshop was closed so the electronic record could not be accessed. It will be emailed tomorrow. The car has already had two owners.
Please could you tell me if I should be concerned that the past MPG record has been wiped (it was only managing 25mpg on the 7 mile test drive) and am I being misled about the service record?
Asked on 7 November 2011 by JHC
Answered by
Honest John
The previous user may have done this, but the overall record should still have been retained by the ECU so should be downloadable via the OBDII diagnostics port.
Our honest used car pricing is a little bit different to all the others. You can get to our values through make or model - you don’t have to follow a prescribed route. Plus, it’s live, which means we can react to changes in the market quicker than any printed price guide.
Honest Used Car Prices
Real MPG enables you to register the fuel economy you are actually getting against your make and model of car, its engine and type of transmission.
Every time you enter an average consumption figure against your car, the overall average automatically adjusts to reflect it.
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