My new hybrid keeps showing low battery warnings - should I reject it?

I've recently purchased a new Toyota Corolla hybrid. In the last four weeks, despite frequent driving with some long journeys, I've received repeated 12v low battery warnings while parked for a few minutes with the multi media system on listening to the radio. The Toyota garage seems unable to resolve or understand, only suggesting trickle charging. I like the car, but have given up on getting a satisfactory resolution. My concerns is the car won't start after a week or so parked. The forums are full of other owners having issues. The new courtesy car lent to me also has the same issue. Do you think I am in my rights to reject the car?

Asked on 5 June 2024 by WipeOut

Answered by David Ross
We have seen reports of owners having issues with hybrid vehicles retaining sufficient battery charge. Using a trickle charger can help with this issue, as can putting the car into 'ready' mode for a period of time to allow the engine to feed charge back into the battery. It is not clear if this would be sufficient grounds to reject the vehicle, as it would need to be either not as described, of insufficient quality or not fit for purpose. You can read more information on this process here: www.honestjohn.co.uk/advice/car-buying-advice/how-.../ Some owners have fitted higher capacity batteries which have solved this problem, but this would be at your own expense and may forefit some elements of your vehicle warranty.
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