My car has suffered premature alternator failure. The carmaker won't help with the £1100 bill, so what now?
The alternator on my 2017 Honda Civic has gone after only 33,000 miles, which suggests the parts was not fit for purpose or faulty. The dealer has contacted Honda but they are offering no assistance. The part alone is £1100. Is there anything else I can do?
Asked on 10 June 2021 by Andrew Jervis
Answered by
Dan Powell
The Consumer Rights Act 2015 gives you the right to take action up to six years (or five in Scotland): www.honestjohn.co.uk/problems-with-a-new-or-used-c...s
However, making a claim on a car that's almost five years old will be difficult. You will need to prove the failure is due to a fault and not wear and tear. This means spending money on an independent mechanical inspection and legal advice, with no guarantee of a positive result.
However, making a claim on a car that's almost five years old will be difficult. You will need to prove the failure is due to a fault and not wear and tear. This means spending money on an independent mechanical inspection and legal advice, with no guarantee of a positive result.
Tags:
consumer rights
alternator
Similar questions
My father-in-law bought a car four months ago and the alternator has gone. The garage are refusing to touch it saying it's wear and tear. Are they right
The 2-year-old battery in my Vauxhall Astra 2.2 Coupe failed to start the car during the recent spate of cold weather. After recharging it, it again failed a few days later and so I charged it up again...
I jhd a new alternator fitted 18 months ago (20K miles) on my Mercedes 220 CDI and the bearings are now shot so it has to be replaced. How long is a fair life of an alternator?
Related models
.jpg?width=115&height=75&rmode=crop)
Bigger than previous Civic, independent rear suspension means better ride and handling, 1.0 VTEC turbo petrol is excellent while i-DTEC diesel is very refined.
Elsewhere on 
.jpg)
