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• BMW X3 - Faulty car, dealer ignoring me 1 May 2024 (Forum)
  . Paid via bank transfer - £18,000. Soon after (literally driving home), I could feel a vibration upon harder acceleration that I have not felt before in previous cars. I am annoyed that I listened to people for a while saying , "it's a new (for me) car, you'll get used to it / it's a diesel
• Mercedes-Benz A-Class - Lacquer peeling on RED Merc A class 2016 19 Apr 2024 (Forum)
  to Merc UK, they admitted they had seen this before on other cars. Merc come back with a 50% goodwill saying the car come with 3 years warranty which is now obviously passed. Ive heard there is a separate warranty or cover on paintwork but im finding it difficult to get a confirmed timescale
• Mazda CX-5 - Out of shape tyres - 1 year old used car 14 Apr 2024 (Forum)
  remaining on the warranty, but I'm feeling duped at having the prospect of having budget tyres fitted in place of premium ones that were fitted when I viewed/bought the car?
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  Main dealer or local garage family own garage? 10 Apr 2024 (Ask HJ)
  Does my Toyota garage use premium oil for my hybrid car? Or best to turn to my local garage?
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  Our used Vauxhall Astra has metal deposits in the oil filter, is this a warranty issue? 4 Apr 2024 (Ask HJ)
  Our garage has told us that our Vauxhall Astra (2020) has metal bits in the oil filter. We bought the car in early September 2023, with a 2 year warranty....
• Dacia Stepaway - Bought a faulty car with a warranty 24 Mar 2024 (Forum)
  Hi. My son in law paid £5k - took out a loan for this used car a few weeks ago. Since then, it's constantly found with wet seats in the car rear. He has travelled a few miles to the warranty specialist to get repaired but they can't find the problem. The dealer now won't help either. He
• Skoda Superb - Used car buy options 17 Mar 2024 (Forum)
  over cash purchase. Any experience of any hidden costs or issues with cancelling PCP and pay full amount for car in Months2/3 post purchase? 2. 3yr extended warranty £700 or 1yr extended warranty £350. Dealer said 1yr is good enough but i think 3yr gives me 2yr pcp + 3yr. Or xan I buy extended
• Mazda CX-5 - Mazda diesel contamination 14 Mar 2024 (Forum)
  wrecking the engine. We're told by Mazda that it would cost £9,000 to replace the engine! Bought the car for just under £15,000 using a personal loan to be paid over 5 years so basically we are stuck with it!  We were sold an RAC warranty covering up to £2,000 towards repairs
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  Will fitting a space saver spare wheel affect my warranty and insurance? 1 Mar 2024 (Ask HJ)
  I will shortly be taking delivery of a Toyota Yaris Cross Design with 17-inch wheels.This vehicle does not come with a standard space saver wheel and one...
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  Is a 10 year old Mazda MX-5 a good buy? 1 Mar 2024 (Ask HJ)
  My local BMW dealer has a 2014 Mazda MX-5 1.8i SE manual for sale at £7990. Mileage is 60,000. It comes with 12 month warranty. Do you think this is a...
• BMW X5 - Turbo failure BMW X5 34k 2020 no goodwill?? 22 Feb 2024 (Forum)
  & any advice would be welcome? The car has been serviced on time granted outside the bmw network but by a fully qualified bmw specialist with all services performed as per bmw specifications and each service updated to the bmw database using genuine parts. Surely a car of this prestige & price should
• 2018 - Dacia duster parts 12 Feb 2024 (Forum)
  . Obviously I wasted loads of time trying to deal with this. I made it crystal clear how bad the experience and how much of an issue it's been for us. Renault have now told me they have done a good job and went above and beyond giving us a hire car at all as we were outside of the warranty. To go that little
• Warranty and Brakes 11 Feb 2024 (Forum)
  My car is still under its manufacturer's warranty and I need the brake pads replacing on the front and possibly rear.  I am pretty reluctant to pay inflated dealer prices but have read conflicting statements as to whether using non-OEM pads (for example) would invalidate the manufacturer's
• Volvo V60 Recharge - Financial Ombudsman ruling against Insurance Co. 8 Feb 2024 (Forum)
  approved fitter.  The reasons are: 3a. 3rd party glass has not been tested in the same way as OEM glass and therefore cannot be proven to be as safe or to allow the car’s safety systems to operate as designed.  3b. The use of 3rd party glass will invalidate the warranty
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  Should I buy a car with turbo oscillation? 7 Feb 2024 (Ask HJ)
  I am about to buy a 2018 Astra Automatic. It has low mileage 7500, one owner since new, full service history but my AA inspection has thrown up turbo oscillation...
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  I'll be three days late with service - is my FSH affected? 2 Feb 2024 (Ask HJ)
  My car is just coming up to 3 years old and my 3rd annual service is due. My 3 year warranty expires on the same day. If I get my service done a few days...
• Land Rover Discovery Sport - New engine fitted, after a day engine light is on 24 Jan 2024 (Forum)
  Hi, we have been having issues with our discovery sport 17plate. We bought it in 2020 and within 2months the turbo changer needed changing. This was resolved and since it was in warranty we didn’t have to pay. Forward 3years and our car goes into limp mode after multiple calls to our local
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  Is there a warranty on a replacement timing chain? 15 Jan 2024 (Ask HJ)
  We had the timing chain replaced in October 2022, but the new one fitted has just snapped. Is there a warranty on all BMW products ? The garage who fitted...
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  Should I use main dealer or independent servicing for my car? 10 Jan 2024 (Ask HJ)
  My Skoda Karoq is nearly three years old. I’ve only done 20,000 miles and it’s running well. As car prices have increased considerably in the last three...
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  Should I buy a Cat S Tesla? 8 Jan 2024 (Ask HJ)
  I'm considering buying a CAT S Tesla Model 3 and I'm aware that insurance may cost more but I have a number of other questions that I'm hoping you might...