Showing results in Ask HJ [Show all channels]
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Do all used cars get a six month warranty? 16 Jul 2014 (Ask HJ)
I have been told that ANY car now sold by a dealer MUST have six months warranty on engine and gearbox, is this true and on what age of car would this... -
Is there a warranty on a replacement timing chain? 15 Jan 2024 (Ask HJ)
We had the timing chain replaced in October 2022, but the new one fitted has just snapped. Is there a warranty on all BMW products ? The garage who fitted... -
I want to buy a used car, but the first service done was later than recommended - will this void the warranty? 13 Nov 2017 (Ask HJ)
I'm looking to buy a 2015 Ford Focus Estate. I noticed that the first service was 18,500 miles rather than the recommended 12,500 miles. Will this void... -
Used Beetle has paint peeling off - should the dealer pay for a respray? 15 Jul 2014 (Ask HJ)
I have a 2005 Volkswagen Beetle, I have owned it for two months, with a three month warranty from the dealer. However, last week I noticed that the rear... -
Extended used car warranty woith additional turbo premium refused to cover failed turbo! 5 Jul 2013 (Ask HJ)
I purchased a 2005 Volkswagen Golf GTD with 80,000-miles on the clock and paid extra for a 12 month warranty. Firstly, the ABS pump failed and the company... -
Is the manufacturer's warranty still valid if not purchased from a main dealer? 21 Jul 2017 (Ask HJ)
Is the manufacturer's guarantee on a 2016 Ford Focus still valid if not purchased from a Ford dealership? -
Should I buy a used car with a DSG gearbox? 20 Jun 2016 (Ask HJ)
With the well publicised issues with DSG automatic gearboxes, is it even worth considering buying a second hand VW, Seat or Skoda? If yes what should I... -
Faulty used car - should we expect the dealer to fix it? 23 Jul 2014 (Ask HJ)
My company has purchased a one owner, low mileage secondhand 2009 Vauxhall Zafira with a warranty (purchase price £6999.00). The vehicle was delivered... -
I bought a Smart car two months ago which has an electrical problem - should the warranty cover this? 15 Sep 2010 (Ask HJ)
I bought a Smart car on a 55 plate with 52,000 miles two months ago. It appears that the wiring loom has shorted out, affecting a number of systems. I... -
Serious Engine Failure On Used Car Bought 3 Month Ago 9 Jan 2016 (Ask HJ)
Hi, I bought a Mini Cooper S 2009 plate just over 3 months ago (1/10/15) and a few days ago the engine cut out - the rac towed me to the nearest mini... -
Can I service my new car at an independent garage without voiding the warranty? 8 Apr 2019 (Ask HJ)
Is it true that to ensure the validity of a vehicle's three-year warranty, you have to have it serviced by the supplying main dealer? I've just bought... -
Does my car have to be serviced at a main dealer to preserve the warranty? 9 Feb 2022 (Ask HJ)
I'm buying a new Mazda CX-5 40 miles from where I live. I'm 77 and don't want to travel this distance for servicing, is there any way round this to preserve... -
Can a dealer offer limited warranty? 2 Dec 2013 (Ask HJ)
I'm buying a 2006 Discovery 3 which has done 106,000 miles. The car looks fantastic and well cared for., but the dealer is offering a six month warranty,... -
Why does my warranty not cover water pump failure? 26 Jan 2013 (Ask HJ)
Is it reasonable for a warranty company to refuse to fund the costs of replacing a water pump, and repairing subsequent damage, on a regularly serviced... -
Used car has broken down - Is the manufacturer or seller liable? 29 Jun 2016 (Ask HJ)
I purchased a used 2012 Renault Megane with 61,000 miles on the clock from an independant garage three months ago. The car still has six months Renault... -
Kia warranty - can I still have my car serviced at an independent garage? 9 Oct 2014 (Ask HJ)
I am getting mixed messages from dealers. My local KIA agent says I must have KIA dealer service stamps or I will invalidate my warranty. Other dealers... -
Why doesn't our warranty cover brake disc pitting on our Mercedes-Benz A-Class? 14 Aug 2010 (Ask HJ)
My wife has a Merecedes-Benz A-Class bought just over a year ago from one of the car supermarkets. It still has outstanding warranty on it and runs well.... -
I'm keeping my BMW X5 10 years, should I use a dealer for servicing? 11 Apr 2022 (Ask HJ)
We have just taken delivery of our new BMW X5 (GO5 model) 3.0-litre petrol MHT M Sport and intend keeping it for 10 years. Would it be best to have servicing... -
Will my warranty remain valid? 21 Apr 2014 (Ask HJ)
My wife has just bought a one year old Hyundai i20 auto from a Vauxhall franchised garage. The car has 12,300 miles on the clock. It was service at 10,145miles... -
Am I being shortchanged by my extended warranty? 24 Apr 2015 (Ask HJ)
I have a used car warranty on a 2006 Ford Fiesta.The service is due as a term of the warranty. The garage I bought it from have said they will book me...