Showing results in Ask HJ [Show all channels]
Sort by: Relevance | Newest first | Oldest first
-
Rust on a used vehicle 30 May 2012 (Ask HJ)
Bought a Lexus RX300H from approved used Lexus dealer 6 weeks ago, about 200 miles from where I live. Upon cleaning for the first time noticed small... -
I'll be three days late with service - is my FSH affected? 2 Feb 2024 (Ask HJ)
My car is just coming up to 3 years old and my 3rd annual service is due. My 3 year warranty expires on the same day. If I get my service done a few days... -
Why won't Volkswagen cover the cost of corrosion repairs to our 2005 Polo? 30 Nov 2013 (Ask HJ)
My wife has a 2005 Volkswagen Polo 3-door diesel, which she bought new. It has now done only 19,600 miles and is well cared for. We noticed a small area... -
What electric car for £30k do you recommend? 10 Oct 2023 (Ask HJ)
What is a recommended EV for up to £30k? My annual mileage is just under 10k. If a used car, can I trust a used battery? -
Should buy a new or used Volkswagen Polo? 31 Jan 2022 (Ask HJ)
Is it worth spending £10,500 on a Volkswagen Polo that has 40,000 miles on clock and is 2017. Or is it better to invest in a new car - either a Polo or... -
Is a catalytic converter covered under warranty? 12 May 2022 (Ask HJ)
Does a new car warranty cover the cat? I have an MG ZS which is 18 months old and has done 3,000 miles. It was bought new. I have been told by the MG agent... -
If I have my Citroen C4 serviced at an independent garage will it affect my warranty? 30 Mar 2013 (Ask HJ)
I bought a Citroen C4 from a Citroen dealer in 2009. Although it had only 300 miles on the clock it was a secondhand purchase. Since then, all services... -
Dealer won't cover £2500 repair under warranty, what should we do? 16 Feb 2021 (Ask HJ)
My brother bought a car brand new from Skoda, a Karoq. It is still under warranty and is coming up to 3 years old, and there has been a water leak through... -
X Klamation 9 Jan 2010 (Ask HJ)
I have just bought a 2003 Jaguar XK8. I was told I would get a 12-month warranty with the car and when it was delivered by the salesman, I was asked to... -
Is the diagnostic check on my Jeep Patriot, as well as the repair work, covered by my dealer's three month warranty? 16 Feb 2017 (Ask HJ)
I recently bought a used Jeep Patriot from a dealer and was given a three month basic warranty from them. It developed an oil leak so I called the garage... -
Will fitting a towbar invalidate my warranty? 17 Aug 2013 (Ask HJ)
I have recently bought a new Ford Kuga and want to get a towbar fitted by an independent company. However, my local dealer has told me (in writing) that... -
Should I accept a 40% goodwill offer for an out of warranty repair? 26 Mar 2015 (Ask HJ)
I own a low-mileage 2011 Mercedes-Benz E500 convertible that has a full service history. It has a front wind-deflector at the top of the windscreen - activated... -
Warranty on a Mazda 6 14 Jan 2011 (Ask HJ)
I purchased a Second-handa Mazda 6 2004 in October 2010 and have had to take it back to the dealer on three separate occasions, mainly due to noisy engine... -
Do I need to have my car serviced at a main dealer to keep the warranty? 1 Nov 2018 (Ask HJ)
I bought my Skoda Yeti from a main Skoda dealer. They insist I must have my servicing done by them or the warranty will be invalid. Is this true? -
Can a dealer sell a car without offering a warranty? 1 Jun 2018 (Ask HJ)
My cousin has bought a used car from a Citroen garage. She was offered a good part exchange but the salesman told her the car did not come with a warranty.... -
Can a car dealer sell a car as 'sold as seen'? 10 Aug 2010 (Ask HJ)
I am considering buying a used car from an online car dealership. However, upon asking about the warranty, I was told the cars are sold as seen. Do they... -
Faults alarm 26 Sep 2011 (Ask HJ)
I purchased a used Ford Ka 2009 from a Vauxhall dealer, less than 2 months ago. I am a relatively inexperienced/new driver so perhaps I am not as aware... -
If an insurance company appoints an accident management company, is the insurance company responsible for their actions? 11 Jul 2011 (Ask HJ)
It appears that following an accident, my insurance company may appoint an accident management service. If this happens, I would expect that the insurance... -
Clutch issue on used car - should the warranty cover it? 9 Aug 2016 (Ask HJ)
We have a two year old Fiesta 1.0 EcoBoost purchased 6 months ago from a Ford dealer which has a heavy clutch at 36,000 miles. Our local dealer accepts... -
Please can you recommend the best used car to purchase for a £12,000 budget? 10 Mar 2020 (Ask HJ)
Please can you recommend the best used car to purchase for a £12,000 budget? We are a family of three living in London but often use our car to drive back...