Thanks to SEAT for contributing to an ABS pump repair to my 2006 Leon.

Reading the letter and your reply in Motoring Lifestyle, I thought you may be interested in my current problem, which hopefully will be resolved on Friday. I have 2006 SEAT Leon that has covered just 26,000 miles. Suddenly, the ABS warning light came on every time the ignition was on. My SEAT dealer said it would need a diagnostic test at a cost of £87, the result being that an ABS pump was required. The total cost was £1,143 including labour and VAT. The dealer sent copies of the service history and test result to SEAT UK in the hope that they would make a contribution, bearing in mind the relatively low mileage. SEAT responded with an offer of £800, which, bearing in mind the car was 17 months out of warranty, I think is a reasonable offer. Total cost to me £430.

Asked on 27 October 2010 by RT, Worcester

Answered by Honest John

That is a very fair result. Cost you less than the independent UK repair service. Feedback now suggests that VAG is fixing VAG serviced cars 3-4 years old free of charge and 4-5 years old at minimal cost.

Tags: abs customer service repairs goodwill

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