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  Painting by numptys 23 May 2009 (Ask HJ)
  This must be one that deserves as much publicity as Direct Line’s claim to let named drivers build up their own no claims. Last summer we sold my son’s...
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  Should Volkswagen replace my my Golf's EGR for free? 12 Jul 2017 (Ask HJ)
  I own a 2011 Volkswagen Golf Mk6 1.6 TDI, bought in in December 2015 from a local independent Volkswagen dealer. My mechanic noticed a water leak after...
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  Car returned from garage with 440 miles on the clock - what can I do? 12 Sep 2013 (Ask HJ)
  My Nissan Note spent two months at a local garage having a new catalytic converter fitted. During that time I was forced to use a hire car, at my own cost....
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  Bought a car which broke down days later. Sale of goods act clarification 4 Sep 2013 (Ask HJ)
  On the 21st of Sept 2013 I bought a Ford C-Max from a second hand dealer, explaining, that I drive about 30k a year for work and need a reliable car. I...
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  My car needs £12k+ worth of repairs and I've only owned it for a few months - what should I do? 18 Mar 2020 (Ask HJ)
  I have a 2014 Mazda CX-5, which I have owned for seven months. I purchased from a car trader. Last week, it failed very suddenly with loss of power and...
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  What should I do if I paid for a diagnostic report and the garage will not give me a copy? 25 Dec 2016 (Ask HJ)
  My grandson owns a 4 year old BMW 1 series, petrol which has done 52,000 miles. Recently two red lights appeared on the dash and he took it to a BMW dealer...
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  Who's to blame and what redress do I have and with whom? 18 May 2010 (Ask HJ)
  I bought a Citroen Berlingo 1.9 Diesel van on a 52-plate (2002) with 89,200 miles from a local garage on the 30th March 2010. Within the first week, the...