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My new Audi A3 automatic is going to take nine months to arrive! What are my rights? 6 Sep 2010 (Ask HJ)
I signed an order and paid the deposit on a new Audi A3 Cabriolet automatic on 24 May and the order says for delivery in mid-September (although the dealer... -
Faulty MINI One - should the dealer pay for repairs? 10 Nov 2014 (Ask HJ)
I recently bought a 2007 MINI Hatch One from a dealer for £3300. The car had 104,000 miles on the clock, full service history, one month’s MoT. Twenty... -
Faulty used car - can I demand a refund? 8 Sep 2013 (Ask HJ)
Last year I bought a Volkswagen Polo from an authorised dealer. The car was an ex-demonstrator and had just 7000 miles on the clock. Over the past few... -
Car not of a satisfactory quality. What are my rights? 9 Aug 2016 (Ask HJ)
To mark my wife's 50th birthday in April 2015 she decided to buy a Mini. After test driving a Main Dealer Demonstrator, I she purchased it with 3500 miles... -
A bought a car that now needs repairs - and the dealer is refusing to pay. What do I do? 15 Apr 2017 (Ask HJ)
I recently purchased a Vauxhall Astra but within the first 24 hours the battery died and the rear left tyre needed replacing due to having a puncture beyond... -
Why is my Skoda Fabia's engine management warning light coming on? 15 Jun 2010 (Ask HJ)
I have had problems with my Skoda Fabia Comfort 1.2 64bhp which is a 2004 Reg. I have an electrical issue and a bodywork issue. It all started in late... -
How do I get rid of the 'water in fuel' message on my Jaguar XF? 30 May 2017 (Ask HJ)
I recently changed the intercooler on my 2010 Jaguar XF and now I'm getting an intermittent warning message which reads 'water in fuel, consult handbook.'... -
Where do I stand legally with a dealer I bought a classic car from? 3 Sep 2019 (Ask HJ)
I bought a 1991 Roller from a dealer a couple of hours or so journey from me. On test drive the aircon was not blowing cold, so the dealer said he'd get...

