DVSA recall round-up: More than 25,000 Volkswagens recalled over potential brake fluid leak

  • 26,000 Volkswagen Arteon, Golf and Passat models recalled due to potential brake fluid leak
  • 15,000 Skoda Superb and Octavia models recalled over same issue
  • 5000 Mazda CX-60 models recalled over potential steering rack fault

Volkswagen, Mazda and Skoda are among several manufacturers who have issued recalls so far in 2024.

Volkswagen is recalling 26,721 Volkswagen Arteon, Volkswagen Golf and Volkswagen Passat models equipped with DSG gearboxes and an electromechanical brake servo over a potential incorrect fitment of a heat protection mat, with the potential result of the brake fluid reservoir melting and causing the fluid to leak into the engine compartment.

Volkswagen has stated that affected vehicles will be checked for correct installation of the heat protection mat, and if necessary the correct heat shield will be restored and in the case of damage, any damaged components will be replaced.

15,729 Skoda Superb and Skoda Octavia models are being recalled for the same issue, with the advice that affected vehicles will have an additional heat shield added if required.

Mazda recalls CX-60 models over potential steering rack failure

Mazda has issued a safety recall affecting 5430 Mazda CX-60 models over the potential failure of the steering rack, which could result in the driver experiencing a sudden increase in the effort required to steer the vehicle.

The recall states that this additional effort could increase the risk of an accident in certain circumstances.

The recall states that affected vehicles will have grease reapplied to the steering rack gear teeth, and the worm gear spring will be replaced.

Recall number Make Model Problem
R/2024/014 Volkswagen Arteon, Golf, Passat Heat shield failure
R/2024/012 Volvo XC40 Indicator failure
R/2024/017 Skoda Superb, Octavia Heat shield failure
R/2024/020 Mazda CX-60 Steering rack failure

What is a vehicle recall?

DVSA safety recalls happen when a potentially dangerous issue is identified with a vehicle. 

Reasons for safety recalls can vary from small technical issues with windscreen wipers to major safety faults with airbags. In all cases, the vehicle will need to be checked by the manufacturer. This will usually take place at a local dealership.

How do I find out if my car has been recalled?

The manufacturer will get in touch with the owners of any affected vehicles, using details from the DVLA. If your car needs to be recalled you should get a letter, phone call or email. 

The correspondence will explain what the issue is, how the manufacturer plans to fix it and who to contact to arrange for any checks or work to be carried out.

If you have a second hand car the manufacturer might not be able to reach you so contact a dealership to check if there's anything outstanding for your vehicle or check on GOV.UK if you're not sure 

Do I have to pay for recall work?

No you don't have to pay for recall work. Recall fixes and checks are carried out free of charge. Although dealers may try to get you to undertake other work on your car when it's in for recall work. Only agree and pay for work that you're happy to have carried out and that you think your car requires.

Ask HJ

Am I entitled to a courtesy car for recall work?

My Range Rover has a recall on it but I didn't receive any paperwork about it and it has now come down with the problem. It is now undriveable and back at a Land Rover garage waiting to be repaired. It's going to take weeks and they told me no courtesy cars are available, am I entitled to a car because I have to wait so long?
Unfortunately the offering of courtesy cars is entirely at the discretion of the dealership, so if they are unable to offer you one then there is no recourse available. You could ask for a contribution towards the cost of a hire car while your vehicle is being repaired on the basis that you were not informed of the recall, but again this would be at the dealer's discretion.
Answered by David Ross
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