The car was from 'stock' which is a flexible term in this industr,...y can be up to a month r longer if resold to someone else.

My order timescale was quoted as 2 weeks.

Yes, I had ordered and researched this company prior to posting on the forum.

At the time of posting I did not have a confirmed delivery date nor paid for the car.

The car was indeed delivered on the estimated date exactly as offered with good communication.

Thanks to anyone who replied to this thread.

Bought a Qashqai in december as a Christmas present for my wife. Paid on Monday, car delviered on Thursday.

Was a little apprehensive about handing over £16k , but took the leap of faith, even having credit checked their accounts.

During the Thursday the car was late, and I started sweating, tracked the car to the actual dealer that it was coming from who confirmed the car was there and that they had made a mistake with arranging deliveries.

Cort got on to them at 4pm, and the car was delivered to my home at 8pm.

Really I got a great service, and did exactly what they said they would do.

The following day I ordered a van, which I paid a deposit last week, signed up pretty good finacne rates (the company i own deals with capital machinery and i deal with finance brokers who could only match their finance offer), and the van was delivered last Friday, as i requested it to be - again they delivered a great service.

I will look at sourcing all our fleet cars from Cort Vehicle Contracts/ Discounted New Cars.com.

Not sure if this is also potentially libellous but don't think so..

According to the service we use to check out prospective new customers Cort show

>>Credit Rating is Suspended, >>This Company appears financially valueless.

Which isn't unusual these days but when someone owes considerably more than they own (and what they owe is not showing as a long term liability which a loan or mortgage would be) then I'd be a little wary about shrinking that gap with my cash.

A resurrection of the thread if I may.

I think we all know that there are brokers that have been going a long time and we probably know, or know of, people that have usd them or have experience of them. Drive the Deal, Carfile and Broadspeed spring to mind....possibly 'auto-e-bid' too. HJ's advert to the right shows 'Discounted New Cars' advert as it has done for some time.

I understand the advisability of paying the dealer the deposit and the final balance...but this doesn't seem to be the practice here. Am I reading this wrong or are we being asked to pay the dipper to the broker direct? .... and doesn't this contradict the good advice of the wise majority?

A Toyota Yaris on the Discounted New Car site is a LOT cheaper than all the other brokers. We are always told that if it seems too good to be true.....etc. (Like a thousand pounds cheaper!)

Anyone's recent experience welcome (preferably someone who hasn't registered with HJ in the last few hours).

I helped my FiL buy a new Scenic this way and whilst he got exactly the car that was ordered at the agreed prrice, it took almost a year to get the V5. As the date for renewing the tax drew closer I began to panic and it took at least 5 phone calls to the company before it finally arrived.

Why do they keep the V5 like this? Was FiL properly insured if he wasn't the registered keeper for 12 months?

You would hope that a firm advertising on here would have been checked by HJ to the extent that they weren't dodgy or suspect or not to be recommended....and the firm in question does advertise here.

Wouldn't have thought HJ checks every advertiser. But having looked at their sites the facts are as follows:

You have to pay them a deposit. You should only ever pay the supplying garage.

You have to pay them the final balance. See above.

There is no mention anywhere that the buyer will be the first registered keepr and get the V5 immediately following purchase. All they say is after accepting the car you will get an invoice confirming the title has been passed to the purchaser. If this is as I suspect instead of getting the V5 immediately its illegal.

Personally I would not buy from them. There are plenty of brokers out there who do it correctly with no risk to the buyer.

Hi Guys found this thread checking up on the above supplier, I was wondering if any of you would have any advice on reputable brokers to use for buying a car.

Thank you in advance

One broker with a good reputation is Drivethedeal, who source cars from UK dealers: one downside is that they don't encourage part-exchange.

Thank you, Avant. I had been looking at them but as you said, I'd need to dispose of my car myself.

To be honest I'm in a bit of a minefield. I've been reading up about buying from brokers and it is certainly a minefield of information regarding getting new or pre-registered, if going pre-registered what to do to ensure receipt of the V5C immediately, if pre-registered can benefit from maintenance deals with the workshops etc etc.

I'll do some more reading and I'm hoping for a few callbacks from sites I've submitted requests to so hopefully i can get some definitive answers.

sorry just found this thread again.

Qashqui V5 turned up maybe two or three weeks after delivery of the car, so no issues at all.

The Qashqui was registered the day of delivery.

Have since purchased a preregistered van for our company too. V5 turned it a few weeks later as you would get with any new purchase or change of details. This van was registered a few months before delivery though.

As far as i am concerned I will look to buy cars through Cort Vehicles if one is available.

My experiences have been very good.

Finally put into practice what I have been saying on this and other forums for some time.

Decided to swap the BMW 1 series a few weeks ago, after researching the current batch of similar cars the new model Seat Leon looked like a good option. Having viewed it it ticked all the boxes, drove it and the decision was made. Local dealers were friendly enough and very helpful (unlike VW and Volvo) but they would not get anywhere near the cost to change I was targeting based on the internet research I had done.

Over the weekend I e-mailed an enquiry to www.carfile.net, quote returned immediately and looked good. Spoke to them at about 9.45am last Monday, contacted by dealer before 10.30am, car in stock that met my requirements, deal done by 11.00am. Cost to change virtually what my research had indicated.

Deposit paid directly to dealer (by Mastercard), Carfile do not ask for any monies.

This morning (Friday) balance paid on collection from dealer. Car registered to me as 1st keeper.

This is exactly how car buying should be.

Cannot speak to highly of Carfile.

Before someone suggests this is spam I have no connection with Carfile other than being a very satisfied customer.

Why risk your hard earned using brokers that ask for your money when companies like Carfile exist.

Thanks Skidpan - your taking about 'cost to change' implies that the SEAT dealer took the 1-series in PX. Was that the case? If so, this is particularly useful to know as one of the best-known reputable brokers, Drivethedeal, doesn't do PX (or they didn't last time I looked).

Yes indeed, Carfile.net do PX's but its the dealer who you negotiate with and not Carfile.

Looked at Drivethedeal since, as you say, they are also a reputable broker but they do not do PX's.

Just adding my two cents...

I have bought four new cars through Carfile.net and cannot praise their service highly enough. They act as introducers and after they have put you through to the suppliing dealer all correspondence is with the dealer. Very low (£500-£900) deposit paid direct to the dealer at time of ordering and the rest paid with debit card on pickup. Absolutely straightforward.

I was initially concerened that service at the dealer would in some way be compromised because you were buying at such a discount but nothing could be further from the truth. I have always been treated as a valued customer by the three dealers I dealt with.

I'm now in a position to purchase a fun two-seater to supplement my Skoda Yeti and shall have no hesitation in going to carfile.net once more. Even if the y don't have the lowest price (which they do!) I know I will be getting the best service.

Oh, and apart from being a hppy customer i have no link whatsoever with Carfile.

I don't usually join forums, but HJ has a good reputation and I felt I couldn't stand by and read some of the comments about Cort without adding my tuppence. And unlike some of the contributors to this thread, I have bought from Cort, I'm not just scaremongering, although I agree car purchase is a big purchase for most of us and therefore should not be entered into lightly!

I bought a Qashqai from Cort in June 2012. I'd only ever bought from a maindealer before so was very cautious. I turned up at Cort's office without warning and was made welcome. They explained the whole process inc. the protection offered by making the deposit by credit card. A couple of days later, after more research, I confirmed the deal and was given an estimated delivery date (same date as from the local maindealer). I had a few questions prior to delivery: emails/phone calls were responded to within 48 hours if not sooner. Everything went as explained. Even when there was a 2 day delay to delivery, I phoned up Cort to explain that we were going on holiday and they then got my car at the head of the PDI queue and delivered per original date. My car passed into my ownership 2 days after it was originally registered. It never saw it's original owner, being delivered directly to me from the main dealer. I got the registration document 2 weeks later. And carried out a HPI check just to make sure that it really was mine.

Basically, a happy customer.

I am in process with a purchase from Cort.

Although I have had concerned - especially after reading this conversation - when I paid the deposit they made sure I used a credit card to safe guard the whole purchase.

I realise that this is a safegrard and should not be relied upon but having now read up on Section 75 I feel alot safer about continuing.

(www.moneysavingexpert.com/shopping/section75-prote...s)

Section 75? - don't bank on it (after my experience). I bought a brand new Landrover Freelander 2 from main delaer. 7 months later I twice found it stuck in my garage, locked and unresponsive to the radio key fobs. Call out technicians had to use forced entry, damaging the car. Trading Standards and Which? solicitors advised to make a Section 75 claim on grounds of unsatisfactory quality and possible misrepresentation. Credit card company I paid the deposit with refused to pay up, so I took it to Financial Ombudsman, who took a year to decide AGAINST upholding my claim - ombudsman spent most of report unnecessarily dismissing misrepresentation (which I had conceded at an earlier stage) and relegated unsatisfactory quality to a minor issue that was dismissed without reason. Am now complaining about the ombudsman. In the interim, my Freelander has lost £10,000 in P/X value. I cannot use simple/cheap Small Claims Court route as this has an upper claim value limit of £10,000. County Court costs could reach or exceed value of the car. Forget Section 75:- because of the depreciation losses, you're better of just getting rid of a bad car ASAP. In summary, one has very little consumer protection when buying a new car (yes, it's there in theory, but in practice? - pah!).