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Have a really good search for the key first, get down with a torch and search every nook and cranny.
Even on brand new cars we used to find the wheel keys tucked in all sorts of places, i've found them when the dealer couldn't and was going to endorse the delivery paperwork.
Get the spare wheel out and check its not underneath or taped to it, or in the tool roll/pack, jack bracket, ashtrays, coin tray, door pockets, glove box including any oddment storage within, under the seats even.
as for an unhelpful dealer, remember that when you want to buy another car, visit them and waste some of their time and then tell them why you won't be buying.
Edited by gordonbennet on 21/01/2012 at 16:27
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