Hi bonzo dog,
Sorry for the brevity - just a little weary of explaining it and I wasn't really looking for advice on the original problem - we had kind of given up on it. But I would be happy to hear some from anybody who wants to chip in.
The 'dealership are playing dumb' - the service manager says nobody at the dealership has any direct knowledge of the car or the repairs carried out on it. Despite the fact that he is the person we have dealt with the whole time and have a letter from him dated Feb 2010. Mazda UK initially related this info to us and then performed a U-turn when I said we had supporting documentation. The dealership is the Mazda dealership who sold the car from new, serviced it throughout it's life, sold it to me, repaired the fuel pump and the turbo, smashed the windscreen and managed to fry the EM system.
1. I don't think Mazda should be responsible for the windscreen - it was simply an indication that damage occurred whilst at the dealers and the dealers attitude during the process. The dealership have also removed a brand new tyre and replaced it with an old one - but I am not in a position to prove this.
2. Yes the car was 6 years old (actually 5 months out of warranty). But, I probably naively expected a car sold by them from new and serviced by them from new with very low mileage would somehow be a sound vehicle. Trading standards seem to think without proof at every stage I don't have a case.
3. Following the original fuel pump issue we had the car one week before the turbo blew. Following the repair of the turbo and after 20 months of trying to get our money back we got another local garage to get the car direct from the dealership to assess it for sale. The car never ran and following the EM problem discovered since is never going to. So the EM problem occurred whilst at the dealers.
Edited by seppo on 03/11/2011 at 18:12
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