Renault Megane 1.9dci - Renault Megane window regulators- Renault will fix

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Thu 21 Oct 2010 23:57
Renault Megane 1.9dci - Renault Megane window regulators- Renault will fix - viv2612

I found out by accident that from May this year Renault will pay the majority of the cost of the repair for window regulators. I can't remember exactly how much they will pay. It is restricted to cars under 7 years old and less than 100,000 miles. It isn't being generally announced but you will be told this if you take it to the dealers to be fixed.
Unfortunately for me when I found out, my 1.9dci 53 plate owned from new, on 72,000 miles was just having windows 4 and 5 repaired... not at the dealers.
I have been paying for a Warranty Direct warranty since the Renault warranty ended but I still have to pay £50 excess and now that it is over 70,000 miles, 10% of the cost of the part. My car was 12 days over the 7 years and even after I explained about all the problems I have had with my car over the past 7 years (and 12 days) the Customer Support Manager would not make any recompense towards the cost....'as it was over 7 years and there was nothing he could do'
In reality how many owners who are out of Renault warranty will take their cars to a main dealer to get this fixed - very few I would have thought. The Customer Support Manager said they were not contacting all Megane II owners as not all had experienced the problem!
Anyway, pass the word, make sure that Renault pay!

Edited by viv2612 on 21/10/2010 at 23:59

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